We are often asked “Can I Claim Insurance for Smoke Damage?”. Smoke from even a small fire can travel through a house and mark walls, ceilings, soft furnishings and electrical items well away from the flames. In many cases, you can claim for smoke damage on your home insurance. Below we explain how a smoke damage claim works and what to look out for.
Making a smoke damage insurance claim
When faced with smoke damage, it’s crucial to act swiftly. Begin by documenting the damage thoroughly with photos and videos, and keep damaged items until your insurer has seen them. Contact your insurance company immediately to report the incident and initiate the claims process. Be prepared to provide a detailed account of the event and the resulting damage. Remember, smoke damage can be more extensive than initially apparent, affecting not only visible surfaces but also hidden areas and electrical components.
Does insurance cover smoke damage?
Most home insurance policies in Ireland include cover for fire, and smoke damage from a fire is usually dealt with as part of that claim. Depending on your policy, this can include damage to the property structure, contents within the property, potential structural damage, mould growth resulting from the incident, staining of PVC and plastics, and rusting of metals. Check your policy schedule and wording, or ask a professional, to see exactly what your cover includes.
How can a loss assessor help with a smoke damage claim?

A loss assessor can take much of the weight off you when dealing with a smoke damage claim. We inspect the property room by room, record where the smoke has travelled, prepare the claim and deal with your insurer and its loss adjuster for you. Smoke damage can spread further than it first appears, which is why a room-by-room inspection matters.
How does a loss assessor differ from a loss adjuster?
While both loss assessors and loss adjusters are involved in the insurance claims process, they serve different roles. Loss Assessors work for you, the policyholder, representing your interests throughout the claims process, from initial assessment to final settlement. Loss Adjusters, on the other hand, are appointed by the insurance company to investigate the claim on behalf of the insurer and determine the extent of the company’s liability. By appointing a loss assessor, you have a professional acting for you throughout the claims process.
Preventing Smoke Damage
While it’s essential to know how to handle a smoke damage claim, prevention is always better than cure. Some tips to help prevent smoke damage include installing and maintaining smoke detectors, keeping fire extinguishers readily available, regularly cleaning and maintaining heating systems and appliances, practising proper fire safety in the kitchen, avoiding smoking indoors, and having an evacuation plan in place.
Smoke damage claim process
The smoke damage claim process typically involves contacting your insurance company to report the damage, documenting the damage thoroughly, meeting with the insurance adjuster for an initial assessment, considering hiring a loss assessor to represent your interests, obtaining estimates for cleaning and repairs, negotiating the settlement with your insurance company, and proceeding with cleaning and restoration once the claim is approved. Thorough documentation and prompt action help you to put your claim together.
Loss Assessor Dublin
Insurance Claim Solutions is a firm of public loss assessors based in Dublin, operating since 2009 and handling smoke damage claims among other property losses. We act for the policyholder, not the insurer. Our work covers a full assessment of the damage, preparing the claim, negotiating with your insurer and its loss adjuster, and keeping an eye on the restoration work once it starts. We handle the calls, emails and meetings with the insurance company, so you can concentrate on your home and family.
If you have smoke damage and are not sure where to start, talk to us. Call us on 01 870 9210. The first consultation is free and we work on a no win no fee basis. We will tell you plainly whether and how we can help with your smoke damage claim.
