We use necessary cookies to make the website work. With your permission, we would also like to use analytics cookies to understand how the website is used, and advertising cookies to measure our Google ads and show them to people who have visited the website. These are only set if you accept them. If you do not, Google still receives limited information without cookies, such as that a page was viewed. Cookie policy
Cookie settings
Choose which cookies we can use. You can change your choice at any time from "Cookie settings" at the bottom of every page.
Strictly necessary
Always on
Needed for the website to work and to remember your cookie choices. These are always on.
Cookies used
Name
Set by
Purpose
Lasts
ics_consent
insuranceclaimsolutions.ie
Remembers your cookie choices so we do not ask on every page.
6 months
ht_ctc_storage
insuranceclaimsolutions.ie
Browser storage used by the WhatsApp chat button to remember its display settings.
Until cleared
__stripe_mid, __stripe_sid
Stripe
Set by our card payment provider, only on the balance of payment page, to help prevent fraud when you pay by card.
1 year / 30 minutes
_GRECAPTCHA, rc::a, rc::b, rc::c
Google reCAPTCHA
Set by Google only once you start using one of our forms, to check that the form is being sent by a person and not by an automated program (spam protection).
6 months / until cleared
icsExitIntentSeen
insuranceclaimsolutions.ie
Browser storage on our free claim advice pages that remembers you have already seen the "before you go" message, so it is not shown again.
Until you close the browser tab
Analytics
Help us understand how visitors use the website, such as which pages are viewed and how people find us, so we can improve it.
Cookies used
Name
Set by
Purpose
Lasts
_ga, _ga_*
Google Analytics
Distinguishes visitors and sessions to produce visitor statistics.
2 years
_clck, _clsk, CLID, MUID, _cltk
Microsoft Clarity
Records how pages are used, such as clicks and scrolling, so we can see where the site is hard to use.
Up to 1 year
ics_attr, ics_lead_pending, ics_lead_sent
insuranceclaimsolutions.ie
Browser storage that remembers how your visit started (for example the page you arrived on, or the search or advert you came from), so it can be sent with an enquiry and the enquiry is counted once.
Until you close the browser tab
Advertising
Let us measure whether our Google ads lead to enquiries and show our ads to people who have visited the website.
Cookies used
Name
Set by
Purpose
Lasts
_gcl_au, _gcl_aw
Google Ads
Link a visit or an enquiry to the Google ad that was clicked.
90 days
IDE, test_cookie
Google (doubleclick.net)
Used by Google to show and measure ads, including to people who have visited the website.
Up to 13 months
_gcl_ls and call tracking entries
Google Ads
Browser storage that remembers the Google ad you clicked and which Google forwarding phone number to show you, so calls that follow an ad can be counted.
Up to 90 days
ics_ud
insuranceclaimsolutions.ie
Browser storage holding a scrambled (hashed) copy of the email address and phone number you enter in an enquiry form, passed to Google Ads with the enquiry so it can be matched to an advert you clicked. Deleted once used.
