Insurance Claim Help Ireland

Burglary & Malicious Damage Claims: Expert Loss Assessor Help

A break-in or deliberate damage to your property is upsetting, and the claim that follows needs care: proof of what was taken, a Garda report and a clear record of the damage. Insurance Claim Solutions (ICS) handles burglary and malicious damage claims for homeowners, from listing the stolen and damaged items to dealing with your insurer.

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Malicious Damage Insurance

What is Malicious Damage?

Malicious damage involves the intentional and unlawful harm inflicted on property, distinguishing it from accidental damage. It's often covered by insurance policies. There are various forms this can take, such as:

  • Vandalism
  • Graffiti
  • Deliberate destruction of property

Knowing what malicious damage encompasses is important when submitting a damage insurance claim.

Types of Malicious Damage Insurance

Malicious damage insurance is often part of more comprehensive policies. It's important to understand what your policy covers, and coverage specifics can vary. You might find it included in policies such as:

  • Home insurance
  • Commercial property insurance

Some policies might also cover theft and malicious damage resulting from burglary, while others might provide standalone malicious damage insurance. Limits on jewellery and valuables are common, and cover can be restricted when the home has been left unoccupied. A loss assessor can check your policy against what was taken and damaged, from a forced door or window to stolen jewellery, and explain what your insurer is responsible for.

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The Role of a Loss Assessor in Malicious Damage Claims

What Does a Loss Assessor Do?

A loss assessor acts for you, not the insurer, and takes over the claim from start to finish. After a burglary, that means listing what was stolen, gathering proof of ownership and costing the damage to doors, windows and locks. After malicious damage, it means recording every part of the damage and the repairs needed. We then present the claim and deal with the insurer on your behalf.

Benefits of Hiring a Loss Assessor

Having a loss assessor handle the claim means you do not have to face the insurer's questions, the forms and the loss adjuster's visit on your own while you are still getting over the break-in. We prepare the claim with the evidence behind it, keep track of every item and keep you informed until the claim is settled.

Choose a loss assessor who is regulated and can demonstrate expertise in handling cases similar to yours. Insurance Claim Solutions (ICS) provides a free consultation to assess your claim and discuss how we can help.

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A family of three in their modern living room, their are several photobooks and loose photos are scattered next to a large, closed binder and some black plastic trays.

Loss adjuster or loss assessor?

Your Insurance Company Has Its Experts. You Should Have Yours.

When you make a burglary or malicious damage claim, your insurer sends a loss adjuster. They are appointed and paid by the insurance company, and they assess the claim on its behalf. A loss assessor does the same job from your side of the table: we are appointed by you, and we work for you.

Works for the insurer

The Insurer’s Loss Adjuster

  • Appointed by the insurance company
  • Assesses the claim for the insurer
  • Reports back to the insurer
Works for you

Your Loss Assessor

  • Works for you, not the insurer
  • Documents the full extent of your loss
  • Deals with the insurer on your behalf
  • Negotiates your settlement

Insurance Claim Solutions represents you, the policyholder, throughout the entire claim.

Steps to Make a Malicious Damage Insurance Claim

Documenting the Damage

Good records make a burglary or malicious damage claim much easier to deal with. Thorough documentation is essential when making a malicious damage insurance claim, and that includes:

  • Detailed photographs and videos of all damage caused.
  • An inventory of damaged or stolen possessions, along with any available receipts or proof of ownership.

Report a burglary or malicious damage to the Gardaí and ask for the PULSE incident number, as your insurer will need it. Proper documentation strengthens your claim.

Making Your Claim

Promptly contact your insurance company to report the malicious damage and initiate the claims procedure. Provide them with all documented evidence, including photos, videos and the PULSE incident number. Be prepared to answer their questions about the incident and the damage sustained. A loss assessor can manage this process on your behalf and check that nothing is left off your theft or malicious damage claim.

A loss assessor from Insurance Claim Solutions (ICS) acts for you, presents the full loss with the evidence behind it and negotiates with your insurer on your behalf.

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Burglars glove through window

Common Challenges in Malicious Damage Claims

Dealing with Denied Claims

Having a claim declined is frustrating, especially after a break-in or deliberate damage to your home. If your insurer has turned down your claim, we can review its reasons against your policy wording and the evidence, and tell you honestly whether there are grounds to challenge the decision. Where there are, we set out the case and take it up with the insurer for you.

Understanding Policy Exclusions

Insurance policies often contain exclusions that can impact your ability to make a successful theft claim or malicious damage insurance claim. These exclusions may relate to specific types of damage or circumstances under which the damage occurred. A loss assessor is skilled at interpreting insurance policies and identifying any potential exclusions that might affect your damage insurance claim. We can advise you on how these exclusions apply to your case and what options you have.

Insurance Claim Solutions negotiates with the insurer on your behalf and backs each part of the claim with photographs, receipts and the Garda report, so the insurer can see exactly what was lost and damaged. You deal with us, and we deal with the insurer.

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A domestic burglary scene with the front white door of a house left wide open. The wooden door frame is visibly smashed, splintered, and damaged near the lock mechanism. Wood debris and splinters litter the ground on both sides of the threshold. A black crowbar lies on the paved driveway just outside the door. Inside, the living room is rummaged, with items like backpacks, papers, electronic devices, and upended pillows scattered chaotically across the carpeted floor.

What happens next

From Burglary Or Malicious Damage to Settlement, We Handle the Claim

  1. 01

    Tell Us What Happened

    A short conversation about the damage and your insurance cover. It’s free, and there’s no obligation.

  2. 02

    We Assess the Damage

    An experienced loss assessor inspects the property and identifies what should form part of the claim, including damage that isn’t obvious yet.

  3. 03

    We Manage the Claim

    Documentation, valuations, insurer communication and negotiations are handled for you. You’re kept informed at every stage.

  4. 04

    Your Claim Is Settled

    We negotiate the settlement with your insurer under the terms of your policy. The insurer pays you directly.

Step 01 is a free, no-obligation conversation.

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Benefits of Using a Public Loss Assessor to Manage Your Claim

Eliminate the Stress of Dealing With The Insurers.

Get Faster Settlement of Your Claim.

Get Expert Help With Your Claim. The first on-site assessment is free, with no obligation.

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Don't let the stress of dealing with insurers and repair contractors overwhelm you. Contact us today, and let us handle your insurance claim while you focus on your recovery.