Claim Shield is a claims support service built specifically for brokers. With a team of qualified building surveyors and a business established in 2009, we support your clients through their claims and keep you informed at every stage.
Claim Shield
Managing insurance claims in-house takes brokers’ time and resources.
A service designed specifically for Brokers.
Claim Shield is designed around the challenges that brokers and their clients face when a claim arises.
By allowing us to handle your clients' claims, you can focus on what you do best: providing them with top-tier coverage. With Claim Shield, you retain control over your client relationships while we manage the claims process. Your clients have a dedicated loss assessor, and you do not have to divert your own resources.
Claim Shield can help you streamline how claims are handled alongside your own work.
How Claim Shield Supports You?
Expert Guidance on Demand
Support when you or your client need it, day or night, through our 24/7 helpline, with you kept informed.
Full Claims Management
Once appointed, we handle the claim, including scoping, paperwork, site visits, negotiations and contractor liaison.
Tailored, Broker Aware Service
We adapt to your client's needs while keeping your role front and centre, always aligned with your relationship.
A Brokers Ireland Affinity Partner
We support brokers’ clients through their claims, while the client relationship stays with the broker.
Claim Shield
Benefits to Our Members
- Claims Management Handled for You
- Continuous Support with 24/7 Helpline
- Regular Updates on Every Claim
- Tailored Preferences
- Support on Demand
- Enhancing Your Offering
- Your Client Relationship Stays With You
- A Clear, Structured Process
- Brokers Ireland Affinity Partner
How Claim Shield Works
Claim Shield is the Insurance Claim Solutions service that supports brokers in managing their clients’ insurance claims.
When you outsource your clients’ claims to Insurance Claim Solutions, we manage the claims for them and deal with the insurer and its loss adjuster on their behalf. Claim Shield allows you to email, call, or upload claims of any size for us to work through with your clients. You'll be kept in the loop every step of the way, whilst freeing up your time to focus on your core business.
Immediate Membership Benefits
When you join Claim Shield, your clients can use our 24/7 helpline from day one.
Expert Claims Management
Your client is offered claims management support from a dedicated loss assessor, from free telephone support through to full end-to-end management.
Streamlined Communication
A loss assessor liaises with all parties and provides regular progress reports, so your client does not need to chase you for updates.
At the End of the Claim
Your client has had one point of contact throughout, and you have been kept informed at every stage. Your relationship with your client stays with you.
Free up time, to focus on growth
Imagine redirecting the hours you spend managing your clients' insurance claims into building relationships, winning new business, and strengthening customer loyalty.
Claims management isn't only time-consuming; it's also an added stress due to its unpredictability.
By taking claims off your desk, you free up time to focus on the parts of your business that really matter — growth and long-term client relationships.
Call Now