We made a smoke damage insurance claim in late November 2010. The chimney flue lining cracked and we had smoke leaking from the chimney into the back bedroom. Smoke damage was quite substantial.

My insurance broker put me in touch with Insurance Claim Solutions Loss Assessor – Trevor Kelly . He came around to have a look at the damage and I was very impressed with him. Trevor took it from there and we just sat back and let it happen.

Trevor looked after it all. He dealt with the insurance company and they got the builders in to do the work.

The repair work was a fairly big job. They had to break into the chimney breast in the living room and in the attic, take out the old flue lining and put a new one in. Then the bedroom needed to be repainted and the sitting room needed to be wallpapered again.

Trevor collected all the facts and figures and sent that on to the insurance company. In fact, he looked after everything, we didn’t have to do anything.

What was the biggest benefit to you of using Insurance Claim Solutions?
We had no hassle about anything, Trevor did it all. I wouldn’t have had any idea about where to start.

Would you recommend Insurance Claim Solutions to others?

I would strongly recommend Trevor to others. In fact, I already have.

Joe Hearty from Terenure

Contact Details

Insurance Claim Solutions
Golf Rd, Rush, Co. Dublin

Mobile: 086 357 1713
Phone : 01 870 9210

We are registered as Public Loss Assessors and fully regulated by the Central Bank of Ireland

Google Reviews

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Insurance Claim Solutions
5.0
Based on 164 reviews
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Hilary Jordan
Hilary Jordan
17:38 16 May 22
From my first phone conversation with Trevor I felt very confident that I had chosen the right person to help us negotiate through the minefield that is making a claim through your home insurer. Trevor's colleague Craig visited our home and was very sympathetic to our situation after a burst mains pipe. He explained everything he was doing and then dealt with the loss adjustor from our insurance company reducing our stress. We were kept informed during the entire process and even though we were dealt a bit of a curve ball, Trevor negotiated the best result for us and we can't reccomend ICS enough. It was the best decision we could make. As an add-on we would urge anybody reading this review to look at and review your home insurance and protect yourself against underinsurance. Thank you Trevor & Craig
Helen Halpin
Helen Halpin
22:44 08 Feb 22
I can’t recommend Trevor highly enough. After a house fire in Jan 2022, we had no idea what to do next. Thankfully, Trevor was recommended to us, and despite it being a bank holiday, he called to the house and provided all the reassurance we needed at a difficult time. Trevor is exceptionally professional, took care of all the paperwork, navigated through the tricky process with the Insurance company and kept us updated every step of the way. 5* service.
Jo Crawley
Jo Crawley
12:08 08 Dec 21
Great service from Insurance Claim Solutions would highly recommend. Thanks again
Oliver Mitchell
Oliver Mitchell
10:09 02 Dec 21
Trevor came in after we'd already started the claim and realised it was a much bigger issue than we'd originally thought. He stepped in seamlessly and quickly and took over everything, which made our lives far easier. He kept open communication every step of the way and ensured that the whole process went smoothly for us. Would absolutely recommend Insurance claim solutions to anyone.
Eibhlin Ni Ghabhlain
Eibhlin Ni Ghabhlain
10:37 26 Nov 21
It was such a relief to hand over all details of the insurance claim to Trevor when I had a recent mains leak in my house. He more than lived up to the recommendations I had received about his work, efficient, professional, inspiring confidence that all was being dealt with correctly. Within a remarkably short time he had dealt with all details of claim and I’m very happy with what he achieved for me in terms of a settlement. Can highly recommend him!
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