Leaking Shower, Water Damage Claim Testimonial | I first met Trevor Kelly while he was working for another company and before he went into business on his own. He had given me his card and telephone number at that time. Subsequently when I had property damage of my own and needed to make a claim, I called Trevor.

How did the project run?
I would contact Trevor and he would tell me not to do anything to make the damage worse and not to put myself in any danger by going near plugs, sockets, etc. Trevor would then ring the insurance company and arrange to meet with a loss adjuster to agree the scope of the damage.

I travel quite a lot and it’s helpful to me that Trevor can let himself in and do what he needs to without my being there. Trevor deals with everything from inspecting the damage, dealing with the insurance company and handling all documentation. He also helps with gathering quotations to repair the damage. The main thing that I’m concerned with regards to the settlement is getting like for like.

If I needed to get receipts to show that furniture had been purchased at Brown Thomas or Arnotts, he would chase that up. I wouldn’t need to argue those points with the insurance company.

What was the biggest benefit to you of using Insurance Claim Solutions?
The saving of my time and not having to deal with the bureaucracy, form filling and all the things you don’t want to do when filing a claim. My time is more valuable to me than running around the country trying to get a plumber, electrician or a carpet guy to quote for and fix the damage. Trevor’s service takes away a lot of the headaches, tedium and phone calls.

What would you consider the best part of dealing with Trevor?
the overriding best part would be the speedy resolution of a claim.

Would you recommend Insurance Claim Solutions to others?
Without hesitation, yes.

Any tips for other people?
With a situation like property damage, it’s helpful to have someone working for you who has the skills and experience you may not have yourself. If I want an orthodontist I go to an orthodontist, if I need a surveyor, I go to a surveyor.

For instance, Trevor is a qualified building surveyor and as such knows what to look for with regards to things like “unseen” damage. Things that could lead to further problems down the road. He can point this out to the loss adjuster and make sure that any potential damage of that sort is corrected as well as the obvious damage.

Contact Details

Insurance Claim Solutions
Golf Rd, Rush, Co. Dublin

Mobile: 086 357 1713
Phone : 01 870 9210

We are registered as Public Loss Assessors and fully regulated by the Central Bank of Ireland

Google Reviews

Custome Reviews
Vincent Hanley
Vincent Hanley
13:59 22 Sep 22
I would be happy to recommend Trevor Kelly (Insurance Claim Solutions) in the event you need to make a claim on your household insurance. We recently had a serious leak in our hot water pipes and Trevor’s prompt attention was the essence of professionalism. It also took the hassle and stress out of dealing with the Insurance Company’s loss adjuster and with the pursuit of our claim. Couldn’t recommend him highly enough and would be very comfortable recommending him to family and friends.
Roger Kear
Roger Kear
10:59 04 Sep 22
The level of service that I received from Trevor Kelly was second to none. This was my first major claim with an Insurer and unsure of the process. Trevor took away all that worry. He was polite, reassuring, punctual and efficient. He dealt will all the details of the claim and completely took away all the hassle. If ever there was a service that I would recommend then it has to be Trevor Kelly. If anyone has the misfortune to make an insurance claim then the first call they should make should be to Trevor Kelly.
Eimear McBride
Eimear McBride
13:13 22 Aug 22
I would highly recommend Trevor's services. He guided me through the process from beginning to end, along with providing helpful advice along the way. He was responsive, efficient, practical and empathetic throughout.
Sherin Mathew
Sherin Mathew
16:42 18 Aug 22
Excellent service.....We went through a tough time and Trevor was there to support us... Proffessional and approachable.... Highly recommending.......
sheila hayes
sheila hayes
09:16 04 Aug 22
I used Trevor's company after I had a leak under my floor, he came recommended to me from leak detectors and the same day as I made the call Craig came out to inspect the damage and he handled everything from there on. I was very anxious as my insurance company had told me they would not cover the damage as I was causing it myself by having to dig up the floor to find the leak but Craig assured me it would be sorted. I am extremely happy with the settlement and the service from Insurance Claim Solutions. I would urge anyone in this position to contact them they take all the worries away.
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