Leaking Shower, Water Damage Claim Testimonial | I first met Trevor Kelly while he was working for another company and before he went into business on his own. He had given me his card and telephone number at that time. Subsequently when I had property damage of my own and needed to make a claim, I called Trevor.

How did the project run?
I would contact Trevor and he would tell me not to do anything to make the damage worse and not to put myself in any danger by going near plugs, sockets, etc. Trevor would then ring the insurance company and arrange to meet with a loss adjuster to agree the scope of the damage.

I travel quite a lot and it’s helpful to me that Trevor can let himself in and do what he needs to without my being there. Trevor deals with everything from inspecting the damage, dealing with the insurance company and handling all documentation. He also helps with gathering quotations to repair the damage. The main thing that I’m concerned with regards to the settlement is getting like for like.

If I needed to get receipts to show that furniture had been purchased at Brown Thomas or Arnotts, he would chase that up. I wouldn’t need to argue those points with the insurance company.

What was the biggest benefit to you of using Insurance Claim Solutions?
The saving of my time and not having to deal with the bureaucracy, form filling and all the things you don’t want to do when filing a claim. My time is more valuable to me than running around the country trying to get a plumber, electrician or a carpet guy to quote for and fix the damage. Trevor’s service takes away a lot of the headaches, tedium and phone calls.

What would you consider the best part of dealing with Trevor?
the overriding best part would be the speedy resolution of a claim.

Would you recommend Insurance Claim Solutions to others?
Without hesitation, yes.

Any tips for other people?
With a situation like property damage, it’s helpful to have someone working for you who has the skills and experience you may not have yourself. If I want an orthodontist I go to an orthodontist, if I need a surveyor, I go to a surveyor.

For instance, Trevor is a qualified building surveyor and as such knows what to look for with regards to things like “unseen” damage. Things that could lead to further problems down the road. He can point this out to the loss adjuster and make sure that any potential damage of that sort is corrected as well as the obvious damage.

Contact Details

Insurance Claim Solutions
Golf Rd, Rush, Co. Dublin

Mobile: 086 357 1713
Phone : 01 870 9210

We are registered as Public Loss Assessors and fully regulated by the Central Bank of Ireland

Google Reviews

Custome Reviews
Insurance Claim Solutions
Based on 164 reviews
powered by Google
Hilary Jordan
Hilary Jordan
17:38 16 May 22
From my first phone conversation with Trevor I felt very confident that I had chosen the right person to help us negotiate through the minefield that is making a claim through your home insurer. Trevor's colleague Craig visited our home and was very sympathetic to our situation after a burst mains pipe. He explained everything he was doing and then dealt with the loss adjustor from our insurance company reducing our stress. We were kept informed during the entire process and even though we were dealt a bit of a curve ball, Trevor negotiated the best result for us and we can't reccomend ICS enough. It was the best decision we could make. As an add-on we would urge anybody reading this review to look at and review your home insurance and protect yourself against underinsurance. Thank you Trevor & Craig
Helen Halpin
Helen Halpin
22:44 08 Feb 22
I can’t recommend Trevor highly enough. After a house fire in Jan 2022, we had no idea what to do next. Thankfully, Trevor was recommended to us, and despite it being a bank holiday, he called to the house and provided all the reassurance we needed at a difficult time. Trevor is exceptionally professional, took care of all the paperwork, navigated through the tricky process with the Insurance company and kept us updated every step of the way. 5* service.
Jo Crawley
Jo Crawley
12:08 08 Dec 21
Great service from Insurance Claim Solutions would highly recommend. Thanks again
Oliver Mitchell
Oliver Mitchell
10:09 02 Dec 21
Trevor came in after we'd already started the claim and realised it was a much bigger issue than we'd originally thought. He stepped in seamlessly and quickly and took over everything, which made our lives far easier. He kept open communication every step of the way and ensured that the whole process went smoothly for us. Would absolutely recommend Insurance claim solutions to anyone.
Eibhlin Ni Ghabhlain
Eibhlin Ni Ghabhlain
10:37 26 Nov 21
It was such a relief to hand over all details of the insurance claim to Trevor when I had a recent mains leak in my house. He more than lived up to the recommendations I had received about his work, efficient, professional, inspiring confidence that all was being dealt with correctly. Within a remarkably short time he had dealt with all details of claim and I’m very happy with what he achieved for me in terms of a settlement. Can highly recommend him!
See All Reviews