burst pipeA burst pipe can cause a lot of damage to your home’s structure, furnishings and electrical wiring. It is therefore important to act swiftly, before serious damage is done.

The following steps describe what you should do as soon as you discover a burst pipe:

1. Turn off the water supply
  • Turn off the main stop tap – you should find it under the kitchen sink or where the service pipe enters your home.
  • Drain the system – turn on all your cold taps.
  • If water has been leaking through for some time and the ceilings are bulging – be careful, rooms may not be safe to enter.
  • If you notice the leak quickly you can catch dripping water in buckets. Poke a hole in the ceiling to let water out if it starts to bulge.
2. Turn off water heating systems
  • Switch off the central heating, immersion heater and any other water heating systems.
  • If the central heating uses solid fuel, let this die out. Once water heating has shut down, turn on the hot taps to help drain the system.
3. Turn off the electrics
  • If water leaks near your electrics or electrical appliances, switch off the mains immediately. If it is wet, don’t touch them!
4. Call Insurance Claim Solutions

Insurance Claim Solutions - Burst Pipe| Water DamageBefore you can start repairing the water damage, you should carry out a thorough assessment of your property and document all the damage, this should preferably be done by someone who has experience of dealing with water damage insurance claims as many areas of damage are not always immediately obvious to the untrained. It is also important examine your insurance policy to determine exactly what you are covered for.

Home owners, inexperienced in handling insurance claims, often miss out a lot of details especially related to secondary water damage. Sometimes water leaks into spaces that are not immediately obvious, causing rot, mould or rusting.

A Public Insurance Claim Assessor will help you uncover the full extend of any damage and ensure that you receive the full compensation you are entitled to.

Frozen Pipes

Frozen pipes that have split can cause a lot of damage to your property when they thaw. The most common frost damage occurs in badly insulated attic spaces, so ensure that all pipes and tanks are lagged and remove loft insulation from immediately below the tanks in order to let some heat filter up to them.

If you are concerned about pipes freezing in your attic you can leave your loft hatch slightly open to allow further heat to enter into the roof space.

If you are going away in the winter turn the mains water off and run your taps until the pipes are empty, then if there is a freeze your holiday won’t be ruined coming home to a flooded house.

Contact Details

Insurance Claim Solutions
Golf Rd, Rush, Co. Dublin

Mobile: 086 357 1713
Phone : 01 870 9210

We are registered as Public Loss Assessors and fully regulated by the Central Bank of Ireland

Google Reviews

Custome Reviews
Karl Spratt
Karl Spratt
16:47 28 Nov 22
Recently had a bad leak in our upstairs bathroom, I was recommended Trevor from Insurance Claims Solutions. The best thing I ever did, Trevor and the Team at Insurance Claim Solutions made everything hassle free, they dealt with all aspects of our claim. Trevor is an exceptional insurance agent who is prompt, efficient, knowledgeable and friendly. Trevor guided my through the process ensuring the outcome for me was his priority. 100% recommend Trevor from Insurance Claims Solutions, if I could give him more than 5 stars I would!
Susie Webster
Susie Webster
12:35 03 Nov 22
Recently had a bad leak in my bungalow, was recommended Trevor from Insurance Claims Solutions. The best thing I ever did, Trevor is an exceptional insurance agent who is prompt, efficient, knowledgeable and friendly. Trevor guided my through the process ensuring the outcome for me was his priority. 100% recommend Trevor from Insurance Claims Solutions, if I could give him more than 5 stars I would!
N roy
N roy
19:20 23 Oct 22
Trevor was recommended to us only 4 weeks ago. We had a leak in kitchen which we thought would need just a new floor. Trevor came in and from that moment onwards we were in safe hands, far more damage than we ever thought thanks to Trevor, he did all the work with our insurance company, no hassles at all. If you have something happen at home and are thinking of using your insurance look no further than Trevor. His knowledge his second to none, best decision we have made in years. 5 stars isn't enough.ThanksNigel and Mags
Graham Nugent
Graham Nugent
09:24 20 Oct 22
I am delighted to recommend Insurance Claim Solutions to anyone facing a need to submit a home insurance claim. We had a significant escape of water from our attic tank while we were away, and came home to quite a smelly mess and water damage. We contacted Insurance Claim Solutions and really appreciated Trevor Kelly's attention to detail, and his professionalism. Trevor is a really good communicator and he is friendly, he took away all of the hassle and bureacracy for us; and as an industry expert he was thorough in preparing our claim and negotiating on our behalf. We handed everything over to Trevor and had no regrets; now that the claim has been settled, we could not be more satisfied. Thank you Trevor.
Eoin Donohoe
Eoin Donohoe
09:21 30 Sep 22
I recently worked with Trevor on a housing claim that required experienced support from a top quality professional. Trevor certainly is a high quality professional who provided great support. Trevor is a great communicator and was extremely good at keeping me up to date on how the process was progressing. He kept me reassured that the issue had his focus and commitment at all times. I would highly recommend Trevor.
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