burst pipeA burst pipe can cause a lot of damage to your home’s structure, furnishings and electrical wiring. It is therefore important to act swiftly, before serious damage is done.

The following steps describe what you should do as soon as you discover a burst pipe:

1. Turn off the water supply
  • Turn off the main stop tap – you should find it under the kitchen sink or where the service pipe enters your home.
  • Drain the system – turn on all your cold taps.
  • If water has been leaking through for some time and the ceilings are bulging – be careful, rooms may not be safe to enter.
  • If you notice the leak quickly you can catch dripping water in buckets. Poke a hole in the ceiling to let water out if it starts to bulge.
2. Turn off water heating systems
  • Switch off the central heating, immersion heater and any other water heating systems.
  • If the central heating uses solid fuel, let this die out. Once water heating has shut down, turn on the hot taps to help drain the system.
3. Turn off the electrics
  • If water leaks near your electrics or electrical appliances, switch off the mains immediately. If it is wet, don’t touch them!
4. Call Insurance Claim Solutions

Insurance Claim Solutions - Burst Pipe| Water DamageBefore you can start repairing the water damage, you should carry out a thorough assessment of your property and document all the damage, this should preferably be done by someone who has experience of dealing with water damage insurance claims as many areas of damage are not always immediately obvious to the untrained. It is also important examine your insurance policy to determine exactly what you are covered for.

Home owners, inexperienced in handling insurance claims, often miss out a lot of details especially related to secondary water damage. Sometimes water leaks into spaces that are not immediately obvious, causing rot, mould or rusting.

A Public Insurance Claim Assessor will help you uncover the full extend of any damage and ensure that you receive the full compensation you are entitled to.

Frozen Pipes

Frozen pipes that have split can cause a lot of damage to your property when they thaw. The most common frost damage occurs in badly insulated attic spaces, so ensure that all pipes and tanks are lagged and remove loft insulation from immediately below the tanks in order to let some heat filter up to them.

If you are concerned about pipes freezing in your attic you can leave your loft hatch slightly open to allow further heat to enter into the roof space.

If you are going away in the winter turn the mains water off and run your taps until the pipes are empty, then if there is a freeze your holiday won’t be ruined coming home to a flooded house.

Contact Details

Insurance Claim Solutions
Golf Rd, Rush, Co. Dublin

Mobile: 086 357 1713
Phone : 01 870 9210

We are registered as Public Loss Assessors and fully regulated by the Central Bank of Ireland

Google Reviews

Custome Reviews
Vincent Hanley
Vincent Hanley
13:59 22 Sep 22
I would be happy to recommend Trevor Kelly (Insurance Claim Solutions) in the event you need to make a claim on your household insurance. We recently had a serious leak in our hot water pipes and Trevor’s prompt attention was the essence of professionalism. It also took the hassle and stress out of dealing with the Insurance Company’s loss adjuster and with the pursuit of our claim. Couldn’t recommend him highly enough and would be very comfortable recommending him to family and friends.
Roger Kear
Roger Kear
10:59 04 Sep 22
The level of service that I received from Trevor Kelly was second to none. This was my first major claim with an Insurer and unsure of the process. Trevor took away all that worry. He was polite, reassuring, punctual and efficient. He dealt will all the details of the claim and completely took away all the hassle. If ever there was a service that I would recommend then it has to be Trevor Kelly. If anyone has the misfortune to make an insurance claim then the first call they should make should be to Trevor Kelly.
Eimear McBride
Eimear McBride
13:13 22 Aug 22
I would highly recommend Trevor's services. He guided me through the process from beginning to end, along with providing helpful advice along the way. He was responsive, efficient, practical and empathetic throughout.
Sherin Mathew
Sherin Mathew
16:42 18 Aug 22
Excellent service.....We went through a tough time and Trevor was there to support us... Proffessional and approachable.... Highly recommending.......
sheila hayes
sheila hayes
09:16 04 Aug 22
I used Trevor's company after I had a leak under my floor, he came recommended to me from leak detectors and the same day as I made the call Craig came out to inspect the damage and he handled everything from there on. I was very anxious as my insurance company had told me they would not cover the damage as I was causing it myself by having to dig up the floor to find the leak but Craig assured me it would be sorted. I am extremely happy with the settlement and the service from Insurance Claim Solutions. I would urge anyone in this position to contact them they take all the worries away.
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