burst pipeA burst pipe can cause a lot of damage to your home’s structure, furnishings and electrical wiring. It is therefore important to act swiftly, before serious damage is done.

The following steps describe what you should do as soon as you discover a burst pipe:

1. Turn off the water supply
  • Turn off the main stop tap – you should find it under the kitchen sink or where the service pipe enters your home.
  • Drain the system – turn on all your cold taps.
  • If water has been leaking through for some time and the ceilings are bulging – be careful, rooms may not be safe to enter.
  • If you notice the leak quickly you can catch dripping water in buckets. Poke a hole in the ceiling to let water out if it starts to bulge.
2. Turn off water heating systems
  • Switch off the central heating, immersion heater and any other water heating systems.
  • If the central heating uses solid fuel, let this die out. Once water heating has shut down, turn on the hot taps to help drain the system.
3. Turn off the electrics
  • If water leaks near your electrics or electrical appliances, switch off the mains immediately. If it is wet, don’t touch them!
4. Call Insurance Claim Solutions

Insurance Claim Solutions - Burst Pipe| Water DamageBefore you can start repairing the water damage, you should carry out a thorough assessment of your property and document all the damage, this should preferably be done by someone who has experience of dealing with water damage insurance claims as many areas of damage are not always immediately obvious to the untrained. It is also important examine your insurance policy to determine exactly what you are covered for.

Home owners, inexperienced in handling insurance claims, often miss out a lot of details especially related to secondary water damage. Sometimes water leaks into spaces that are not immediately obvious, causing rot, mould or rusting.

A Public Insurance Claim Assessor will help you uncover the full extend of any damage and ensure that you receive the full compensation you are entitled to.

Frozen Pipes

Frozen pipes that have split can cause a lot of damage to your property when they thaw. The most common frost damage occurs in badly insulated attic spaces, so ensure that all pipes and tanks are lagged and remove loft insulation from immediately below the tanks in order to let some heat filter up to them.

If you are concerned about pipes freezing in your attic you can leave your loft hatch slightly open to allow further heat to enter into the roof space.

If you are going away in the winter turn the mains water off and run your taps until the pipes are empty, then if there is a freeze your holiday won’t be ruined coming home to a flooded house.

Contact Details

Insurance Claim Solutions
Golf Rd, Rush, Co. Dublin

Mobile: 086 357 1713
Phone : 01 870 9210

We are registered as Public Loss Assessors and fully regulated by the Central Bank of Ireland

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Hilary Jordan
Hilary Jordan
17:38 16 May 22
From my first phone conversation with Trevor I felt very confident that I had chosen the right person to help us negotiate through the minefield that is making a claim through your home insurer. Trevor's colleague Craig visited our home and was very sympathetic to our situation after a burst mains pipe. He explained everything he was doing and then dealt with the loss adjustor from our insurance company reducing our stress. We were kept informed during the entire process and even though we were dealt a bit of a curve ball, Trevor negotiated the best result for us and we can't reccomend ICS enough. It was the best decision we could make. As an add-on we would urge anybody reading this review to look at and review your home insurance and protect yourself against underinsurance. Thank you Trevor & Craig
Helen Halpin
Helen Halpin
22:44 08 Feb 22
I can’t recommend Trevor highly enough. After a house fire in Jan 2022, we had no idea what to do next. Thankfully, Trevor was recommended to us, and despite it being a bank holiday, he called to the house and provided all the reassurance we needed at a difficult time. Trevor is exceptionally professional, took care of all the paperwork, navigated through the tricky process with the Insurance company and kept us updated every step of the way. 5* service.
Jo Crawley
Jo Crawley
12:08 08 Dec 21
Great service from Insurance Claim Solutions would highly recommend. Thanks again
Oliver Mitchell
Oliver Mitchell
10:09 02 Dec 21
Trevor came in after we'd already started the claim and realised it was a much bigger issue than we'd originally thought. He stepped in seamlessly and quickly and took over everything, which made our lives far easier. He kept open communication every step of the way and ensured that the whole process went smoothly for us. Would absolutely recommend Insurance claim solutions to anyone.
Eibhlin Ni Ghabhlain
Eibhlin Ni Ghabhlain
10:37 26 Nov 21
It was such a relief to hand over all details of the insurance claim to Trevor when I had a recent mains leak in my house. He more than lived up to the recommendations I had received about his work, efficient, professional, inspiring confidence that all was being dealt with correctly. Within a remarkably short time he had dealt with all details of claim and I’m very happy with what he achieved for me in terms of a settlement. Can highly recommend him!
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