slow leaking pipe damage 1 slow leaking pipe damage 2 slow leaking pipe damage 3Not all leaking pipes produce cascading water. In this case the damage was caused by a slowly leaking pipe behind the kitchen sink that had gone undetected for a considerable period of time.

We got a call from an elderly lady whom had fallen through the floor while doing the dishes. There was a leak from the mains water supply pipe behind kitchen units.

The lady just thought she could replace lino only, but called us on the recommendation of concerned neighbours.

After we a carried a survey, we discovered that the leaking pipe had caused considerable damage and that the lino was the least of her problems.

We exposed the flooring and found out that the lino flooring was hiding a water damaged floor decking. Upon further inspection we  also found that not only the joists were severely water damaged and required replacement, but also the sub floor was soaked and required specialist drying to prevent mould growth etc.

We successfully negotiated and agreed with loss adjusters to replace floor joists, wall plaster, floor decking, skirting boards, wallpaper, new kitchen units and splash back tiling saving the elderly lady lots of problems and expenses in the future.

Contact Details

Insurance Claim Solutions
Golf Rd, Rush, Co. Dublin

Mobile: 086 357 1713
Phone : 01 870 9210

We are registered as Public Loss Assessors and fully regulated by the Central Bank of Ireland

Google Reviews

Custome Reviews
michaelhickey80
michaelhickey80
13:56 31 May 22
Trevor was recommended to us by a company who helped detect a leak in our house. Having made contact with Trevor he made it his business to come to the house that same day & gave us great advice & peace of mind as to how to go about our claim & thoroughly investigated the damage. His advice was very helpful and guided us how to go through the process
Grainne Howley
Grainne Howley
10:35 27 May 22
I would highly recommend Trevor’s very professional service. We had a fire at home, needless to say that it could have turned into an extremely stressful situation. This was the first time that I had to deal with such a situation, fortunately Trevor was recommended to me. Trevor was great to deal with throughout the ordeal, he knew what to do and how to do it. He got our insurance claim sorted quickly and efficiently. He saved us from an horrendous amount of stress. If I had deal with the insurance loss adjuster the out come would have been a lot different because I didn’t see all the damage that was caused. Trevor was very thorough and a pleasure to deal with.We had a good out come and now we can put our energy into rebuilding our home. We didn’t have the stress of endless paper work and phone calls and worry and that was invaluable. A great service!
Ellen Brophy
Ellen Brophy
20:04 26 May 22
After a major leak was discovered in our home Trevor was recommended to us.From our first meeting we were impressed at how he explained the process for putting a claim through our Insurance. He arranged all the paperwork, he met with the loss Adjustor from the Insurance Company at our house.He recommended Companies we could use to do the repairs who are excellent.When another problem was discovered during the repair work Trevor went back to the Insurance Company who agreed to meet the extra cost incurred.Trevor's calm manner helped u through a very stressful experience.
Hilary Jordan
Hilary Jordan
17:38 16 May 22
From my first phone conversation with Trevor I felt very confident that I had chosen the right person to help us negotiate through the minefield that is making a claim through your home insurer. Trevor's colleague Craig visited our home and was very sympathetic to our situation after a burst mains pipe. He explained everything he was doing and then dealt with the loss adjustor from our insurance company reducing our stress. We were kept informed during the entire process and even though we were dealt a bit of a curve ball, Trevor negotiated the best result for us and we can't reccomend ICS enough. It was the best decision we could make. As an add-on we would urge anybody reading this review to look at and review your home insurance and protect yourself against underinsurance. Thank you Trevor & Craig
Helen Halpin
Helen Halpin
22:44 08 Feb 22
I can’t recommend Trevor highly enough. After a house fire in Jan 2022, we had no idea what to do next. Thankfully, Trevor was recommended to us, and despite it being a bank holiday, he called to the house and provided all the reassurance we needed at a difficult time. Trevor is exceptionally professional, took care of all the paperwork, navigated through the tricky process with the Insurance company and kept us updated every step of the way. 5* service.
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