We managed a business insurance claim involving extensive fire damage to an underground car park in the South of Dublin.
The fire was the result of malicious damage by intruders.
The management company in charge of the property contacted Insurance Claim Solutions for help with the claim.
Extensive fire damage to the underground car park in the South of Dublin


We surveyed the site and found out that the fire had generated extensive heat and smoke causing thermal and smoke damage to a number of surfaces.
The insulation on the underside of the roof had been burned and smoke damaged beyond repair, the electrical wiring and light fittings, fire alarm cabling and sensors and plumbing system had been fire damaged.
The entire car park was heavily contaminated with smoke and soot. Further investigation found that structural elements such as concrete columns, floor screed, steel beams and walkways were also damaged. ICS Loss Assessor, Trevor Kelly, who is also a Chartered Building Surveyor, was able to assess not only the cosmetic damage to the building, but also the structural damage. He reported the claim to insurers via the client’s insurance broker and requested that a loss adjuster be appointed without a delay.
As the next step in our claim management process, he met with loss adjusters and their specialists a number of times on site in order to show the extent of the damage and discuss the schedule of works.
After formulating and submitting the claim, backed by extensive documentation of the damage, he dealt with the loss adjuster until the claim was agreed.
The claim was very technical in nature, so Trevor’s background as a Chartered Building Surveyor was relevant to the assessment of the claim. More information on the benefits of using a public loss assessor to assess your loss and manage your business insurance claim can be found in ICS Services page.
