Fire Claim | Insurance Claim Solutions received a call on a Friday afternoon about an extensive fire damage to a house in Co. Louth. A candle that was left unattended in an upstairs bedroom set the house on fire.
The house was occupied at the time, but luckily, the occupants managed to escape. The fire was violent and extensive, and most of the structure and the house contents were destroyed.
The home owner was shaken and did not want to deal with the insurance claim alone, so he called Insurance Claim Solutions for help.
Fire Claim – How ICS Loss Assessor Managed the Claim
ICS Loss Assessor visited and inspected the site within 24 hours of receiving the call. The fire had left the site extremely dangerous with charred structural timbers and unstable roof structure with loose tiles and timbers. As there were many young families and children in the area, there was a danger that one of the kids may enter the unprotected site and get injured. He organised a building contractor straight away to prevent unauthorized access to the site and potential bodily injury to the trespassers.
As the next step our Loss Assessor assessed and documented the damage and reported the fire claim to the insurance company. He arranged to meet with the insurance loss adjuster the following Tuesday. He requested an interim claim payment from the insurers to cover emergency clothing and alternative accommodation, as the claim would take some time to get finalised.
Our Loss Assessor then liaised with fire and smoke damage restoration contractors to assess the cost of reinstatement works required.
The claim covered the reinstatement of the property and the replacement of furniture, clothing, electronics, jewellery and other possessions lost in the fire.