Services

Insurance Claims Management

Insurance claims management is not as straightforward as you might think. Many people expect that all they have to do is call their insurance company, and that the insurer will list everything they could claim for and pay it.

In practice, your insurer assesses what you claim for. Anything you don’t identify, such as secondary damage that is not yet visible, may never be included.

We offer end-to-end insurance claims management. That includes assessing the loss, interpreting the small print in your insurance policy, and negotiating the settlement with your insurer.

Hand holding a moisture meter against a wall to test for damp, Insurance Claim Solutions services page.
Society of Chartered Surveyors Ireland (SCSI) logo with tagline, used as an accreditation badge across Insurance Claim Solutions pages.
Royal Institution of Chartered Surveyors (RICS) logo displayed as a professional accreditation on an Insurance Claim Solutions page.
The Insurance Institute of Ireland crest and wordmark, shown as a professional accreditation on Insurance Claim Solutions pages.
Central Bank of Ireland logo alongside the Irish Financial Services Regulatory Authority name, used as a regulatory badge on Insurance Claim Solutions pages.
British Damage Management Association logo with full name, displayed as an accreditation badge across Insurance Claim Solutions pages.
Society of Chartered Surveyors Ireland (SCSI) logo with tagline, used as an accreditation badge across Insurance Claim Solutions pages.
Royal Institution of Chartered Surveyors (RICS) logo displayed as a professional accreditation on an Insurance Claim Solutions page.
The Insurance Institute of Ireland crest and wordmark, shown as a professional accreditation on Insurance Claim Solutions pages.
Central Bank of Ireland logo alongside the Irish Financial Services Regulatory Authority name, used as a regulatory badge on Insurance Claim Solutions pages.
British Damage Management Association logo with full name, displayed as an accreditation badge across Insurance Claim Solutions pages.

Service Overview

When you make a claim, your insurer checks it against the terms, conditions and exclusions in your policy.

It will usually appoint a loss adjuster to inspect the damage and assess the claim on its behalf.

The loss adjuster works for the insurer, not for you. Damage that is not immediately obvious can be missed at that first inspection, and you may only find out when you compare the settlement figure with the actual repair bill.

Some damages, such as water ingress or smoke damage, can manifest themselves long after the claim is settled and closed. If they are not included in your claim, the cost of putting them right can fall on you.

Claims can also take longer than expected, and it is easy to feel under pressure to accept an offer just to get your life back to normal. Having someone on your side to follow up with the insurer and explain each offer means you can decide with the full facts in front of you.

A claim manager takes that work off your hands, follows the claim through to settlement and keeps you informed at every stage.

If you need help with managing your insurance claim, call Trevor Kelly on 086 357 1713 for a free initial consultation and advice.

Insurance Claims Management Services

Insurance Claim Solutions offer insurance claims management covering every stage of the claim:

  • We assess and document the damage, including the secondary damage
  • Read the small print in your insurance policy, analyse what you are covered for and organise interim payments, if required
  • Organise reliable building restoration contractors and get the quotes, if you do not have your own contractors
  • Complete all necessary paperwork and submit the claim
  • Deal with your insurer’s loss adjuster and negotiate the settlement
  • Keep an eye on the restoration work to ensure that all is done to the expected standard
  • Follow up with the insurer until payment is made

Insurance Claim Solutions have many years of experience in dealing with all types of insurance claims – fire damage, storm, burst pipe, flood, subsidence, burglary, or malicious damage to property.

Over the past decade, we have helped thousands of home and business owners in Ireland and Northern Ireland manage their insurance claims.

Read our testimonials to see what previous clients say about working with us.

We represent you, the Policy holder, not the insurance company and work exclusively on a NO WIN – NO FEE basis. This means there is no payment to us until your insurer pays you.

Free, no-obligation claim advice

Talk to a Loss Assessor Before You Settle Your Claim

Tell us what happened and one of our loss assessors will call you back. We work for you, not the insurer, and you only pay if your claim succeeds.

  • No Win No Fee
  • Regulated by the Central Bank of Ireland
  • 390+ Google reviews
Prefer to talk? Call 086 053 9137

Get Free Claim Advice

Tell us what happened and a loss assessor will call you back.


  • No obligation
  • Your details stay private
  • No Win No Fee

Need urgent help? Call 086 053 9137

Don't let the stress of dealing with insurers and repair contractors overwhelm you. Contact us today, and let us handle your insurance claim while you focus on your recovery.