A minor attic tank leak can often go undetected as loft insulation and evaporation can hide the effects. But once a tanks fails the amount of water released can cause a lot of damage.

In this case our client arrived back to her house after being out at work for the day. A disaster greeted her, she was met with water coming out the front door of her property. Our client had only recently carried out extensive decorative and upgraded flooring, furniture and fabrics.

The property is a detached 5 bed, 2 storey building approx 3000 square foot. The attic tank was located in the attic space above the master bedroom on the 1st floor

The property was extensively damaged by a attic tank leak, the entire property was damaged with only 3 rooms unaffected in the entire property. Our client was distraught and a detailed emergency survey was arranged to establish the true extent of the damage.

Attic tank leak – Actions taken by Insurance Claim Solutions

ICS were appointed late on a Monday evening and we managed to get the loss adjuster on site with 12hrs of appointment the following day. We carried out a detailed survey and found that ceilings, floors, woodwork, built in kitchen units, kitchen & Laundry appliances, laptops, DVD players, furniture, beds, mattresses, clothing etc & TVs, kitchen units, tiling etc were badly affected and we carried out extensive testing on these items to demonstrate the damage to the insurance company’s loss adjuster. We found through testing with our moisture meter that several rooms had been affected. Our client had to move out for 4 months to a rental property whilst reinstatement works were carried out. These costs were also covered in her claim. We arranged for emergency strikeout, drying and treatment to be commenced and secured an interim payment for our client to arrange temporary accommodation.

We entered into negotiations with our clients insurance company and we agreed a great settlement fully reflective of her full entitlement Our client by achieving her full entitlement was in a position to appoint a building contractor to complete the works. We assisted our client in sourcing building contractors to ensure the right contractor was appointed to reinstate the property.

Our client is now back in her property and has had it reinstated to her liking. The settlement achieved allowed our client to finish the property to a condition that exceeded pre-loss condition.

Attic tank leak brings down ceiling

Bedroom floor after attic tank leak

down stairs floor after attic tank leak

lounge floor after attic tank leak

Stair well after attic tank leak

utility room after attic tank leak

 

Contact Details

Insurance Claim Solutions
Golf Rd, Rush, Co. Dublin

Mobile: 086 357 1713
Phone : 01 870 9210

We are registered as Public Loss Assessors and fully regulated by the Central Bank of Ireland

Google Reviews

Custome Reviews
Karl Spratt
Karl Spratt
16:47 28 Nov 22
Recently had a bad leak in our upstairs bathroom, I was recommended Trevor from Insurance Claims Solutions. The best thing I ever did, Trevor and the Team at Insurance Claim Solutions made everything hassle free, they dealt with all aspects of our claim. Trevor is an exceptional insurance agent who is prompt, efficient, knowledgeable and friendly. Trevor guided my through the process ensuring the outcome for me was his priority. 100% recommend Trevor from Insurance Claims Solutions, if I could give him more than 5 stars I would!
Susie Webster
Susie Webster
12:35 03 Nov 22
Recently had a bad leak in my bungalow, was recommended Trevor from Insurance Claims Solutions. The best thing I ever did, Trevor is an exceptional insurance agent who is prompt, efficient, knowledgeable and friendly. Trevor guided my through the process ensuring the outcome for me was his priority. 100% recommend Trevor from Insurance Claims Solutions, if I could give him more than 5 stars I would!
N roy
N roy
19:20 23 Oct 22
Trevor was recommended to us only 4 weeks ago. We had a leak in kitchen which we thought would need just a new floor. Trevor came in and from that moment onwards we were in safe hands, far more damage than we ever thought thanks to Trevor, he did all the work with our insurance company, no hassles at all. If you have something happen at home and are thinking of using your insurance look no further than Trevor. His knowledge his second to none, best decision we have made in years. 5 stars isn't enough.ThanksNigel and Mags
Graham Nugent
Graham Nugent
09:24 20 Oct 22
I am delighted to recommend Insurance Claim Solutions to anyone facing a need to submit a home insurance claim. We had a significant escape of water from our attic tank while we were away, and came home to quite a smelly mess and water damage. We contacted Insurance Claim Solutions and really appreciated Trevor Kelly's attention to detail, and his professionalism. Trevor is a really good communicator and he is friendly, he took away all of the hassle and bureacracy for us; and as an industry expert he was thorough in preparing our claim and negotiating on our behalf. We handed everything over to Trevor and had no regrets; now that the claim has been settled, we could not be more satisfied. Thank you Trevor.
Eoin Donohoe
Eoin Donohoe
09:21 30 Sep 22
I recently worked with Trevor on a housing claim that required experienced support from a top quality professional. Trevor certainly is a high quality professional who provided great support. Trevor is a great communicator and was extremely good at keeping me up to date on how the process was progressing. He kept me reassured that the issue had his focus and commitment at all times. I would highly recommend Trevor.
See All Reviews
js_loader