Services

Insurance Claims Management

Insurance claims management is not as straightforward as you might think. Many people expect that all they have to do is call their insurance company, and that the insurer will list everything they could claim for and pay it.

In practice, your insurer assesses what you claim for. Anything you do not identify, such as secondary damage that is not yet visible, may not form part of the claim.

We offer end-to-end insurance claims management. That includes assessing the loss, interpreting the small print in your insurance policy, and negotiating the settlement with your insurer.

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Society of Chartered Surveyors Ireland (SCSI) logo with tagline, used as an accreditation badge across Insurance Claim Solutions pages.
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Society of Chartered Surveyors Ireland (SCSI) logo with tagline, used as an accreditation badge across Insurance Claim Solutions pages.
Royal Institution of Chartered Surveyors (RICS) logo displayed as a professional accreditation on an Insurance Claim Solutions page.
The Insurance Institute of Ireland crest and wordmark, shown as a professional accreditation on Insurance Claim Solutions pages.
British Damage Management Association logo with full name, displayed as an accreditation badge across Insurance Claim Solutions pages.

Service Overview

When you make a claim, your insurer checks it against the terms, conditions and exclusions in your policy.

It will usually appoint a loss adjuster to inspect the damage and assess the claim on its behalf.

The loss adjuster is appointed by the insurer to assess the claim on its behalf. Damage that is not immediately obvious may not be picked up at a first inspection.

Some damages, such as water ingress or smoke damage, can manifest themselves long after the claim is settled and closed. If they are not included in your claim, the cost of putting them right can fall on you.

Damage that is not immediately obvious may not be picked up at a first inspection.

A claim manager takes that work off your hands, follows the claim through to settlement and keeps you informed at every stage.

If you need help with managing your insurance claim, call us on 01 870 9210 for a free initial consultation and advice.

Insurance Claims Management Services

Insurance Claim Solutions offer insurance claims management covering every stage of the claim:

  • We assess and document the damage, including the secondary damage
  • Read the small print in your insurance policy, analyse what you are covered for and ask the insurer about interim payments where your policy allows
  • Help you obtain quotes from building restoration contractors, if you do not have your own contractors
  • Complete all necessary paperwork and submit the claim
  • Deal with your insurer’s loss adjuster and negotiate the settlement
  • Monitor the progress of the restoration work against the agreed scope
  • Follow up with the insurer until payment is made

Insurance Claim Solutions deal with all types of insurance claims – fire damage, storm, burst pipe, flood, subsidence, burglary, or malicious damage to property.

Since 2009 we have handled more than 10,000 claims for home and business owners in Ireland.

Read our testimonials to see what previous clients say about working with us.

We represent you, the policyholder, not the insurance company, and we work on a no win, no fee basis. The first consultation is free.

Free, no-obligation claim advice

Talk to a Loss Assessor About Your Claim

Tell us what happened and one of our loss assessors will call you back. We act for you, the policyholder, and the first consultation is free and carries no obligation.

  • No Win No Fee
  • Regulated by the Central Bank of Ireland
  • 390+ Google reviews
Prefer to talk? Call 086 053 9137

Get Free Claim Advice

Tell us what happened and a loss assessor will call you back.


Need urgent help? Call 086 053 9137

Don't let the stress of dealing with insurers and repair contractors overwhelm you. Contact us today, and let us handle your insurance claim while you focus on your recovery.

Get free claim advice