Insurance Claim Help Ireland

Flood Damage Insurance Claims: Expert Loss Assessor Help

A flood can put you out of your home for weeks and damage almost everything at ground level. We record the damage, check what your policy covers and handle the flood claim with your insurer while you deal with everything else.

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How fast action and expert assessment protect your claim from the very first hour

Why You Should Contact a Loss Assessor Immediately After Flood Damage

Flood damage is one of the most stressful and traumatic types of damage. You will often need immediate alternative accommodation and have to leave your property and all your possessions behind.

You will be unable to begin assessing the damage and start the drying process until the flood waters subside.

Flood damage claims can be tricky to handle by yourself. Once everyone is safe, notify your insurer as soon as possible. You can contact Insurance Claim Solutions at the same time; once you appoint us, we manage the claim with your insurer.

The sooner we can visit and assess the damage, the sooner drying and repairs can be planned and agreed with your insurer.

Early on, we check exactly what your policy covers, including food and other perishables if your policy includes them.

On a flood claim, the secondary damage matters as much as what the water touched first. We also help you meet the conditions in your policy, such as notifying the insurer promptly and not throwing out damaged items before they have been recorded, so the claim is not put at risk.

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The man is concerned, standing in the open doorway of a brown brick building. Deep, dark floodwater covers the entire foreground and street, reflecting the building's windows, doors and the sky.

Free, no-obligation claim advice

Get Free Advice on Your Flood Damage Claim

Tell us what happened and one of our loss assessors will call you back. We work for you, not the insurer, and you only pay if your claim succeeds.

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Tell us what happened and a loss assessor will call you back.


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Need urgent help? Call 086 053 9137

Everything you need to know about what happens next and how we help you through it

Flood Damage Claims in Ireland: Your Questions Answered

If you suffered from flood damage, you probably have a lot of questions:

What do I do first?
What am I covered for?
Will the flooding cause rot to my building?
Does it need to be treated?
Do I need specialist cleaning contractors?
Where do I find the contractors that specialise in flood damage restoration?
How long will it take to dry?
Does the area require sanitisation?

We go through each of these questions with you at our first visit. Before repairs start, the damage needs to be recorded and the claim submitted to your insurer, and Insurance Claim Solutions can handle every step of that for you.

We assess the damage, prepare the claim, deal with your insurer and negotiate the settlement on your behalf. You can read what previous clients say in our testimonials.

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A floodwater covering the entire foreground and extending to the base of the Severn View Hotel, a white, multi-story building. The hotel's ground floor, including its pub entrance with dark-green trim and window boxes, is partially submerged. Above, several floors of windows with black window boxes line the facade.

Loss adjuster or loss assessor?

Your Insurance Company Has Its Experts. You Should Have Yours.

When you make a flood damage claim, your insurer sends a loss adjuster. They are appointed and paid by the insurance company, and they assess the claim on its behalf. A loss assessor does the same job from your side of the table: we are appointed by you, and we work for you.

Works for the insurer

The Insurer’s Loss Adjuster

  • Appointed by the insurance company
  • Assesses the claim for the insurer
  • Reports back to the insurer
Works for you

Your Loss Assessor

  • Works for you, not the insurer
  • Documents the full extent of your loss
  • Deals with the insurer on your behalf
  • Negotiates your settlement

Insurance Claim Solutions represents you, the policyholder, throughout the entire claim.

Why the visible damage is only the beginning of your flood damage claim

The Hidden Dangers of Flood Damage That Most Homeowners Miss

Floodwater is rarely clean. It can carry silt, sewage and fuel, so plaster, flooring, insulation and kitchen units that look as if they could dry out often have to be stripped out and replaced. Much of the damage is out of sight, under floors and inside walls, and can take weeks to show.

Standing water can also affect foundations, floors and electrics, and the damp it leaves behind leads to mould, rot in timber and corrosion of metal fittings. We look for these problems early so they are recorded as part of the flood claim, not found after it has closed.

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Loss assessor dublin

The categories of flood damage your insurer looks for

Understanding What Your Flood Insurance Actually Covers in Ireland

Not every home insurance policy covers every kind of flooding. Some policies exclude flood altogether, and others treat water from rivers, the sea, drains and burst pipes in different ways. We read your policy wording against the cause of the flood before the claim goes in.

We record each type of flood damage separately, including the ones that are easy to overlook:

Direct Water Damage: This includes immediate damage caused by flood water entering your property, affecting floors, walls, ceilings, and personal belongings. We record every room, surface and item the water reached.

Structural Damage: Flood water can compromise the structural integrity of your building, affecting foundations, load-bearing walls, and support systems. This type of damage requires expert assessment to identify both immediate and potential long-term issues.

Electrical System Damage: Water and electricity don't mix. After a flood, sockets, wiring and appliances at low level usually need to be tested and, in many cases, replaced, and we include all of that work in the claim.

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an image of a loss assessor after storm damage in a irish home

What happens next

From Flood Damage to Settlement, We Handle the Claim

  1. 01

    Tell Us What Happened

    A short conversation about the damage and your insurance cover. It’s free, and there’s no obligation.

  2. 02

    We Assess the Damage

    An experienced loss assessor inspects the property and identifies what should form part of the claim, including damage that isn’t obvious yet.

  3. 03

    We Manage the Claim

    Documentation, valuations, insurer communication and negotiations are handled for you. You’re kept informed at every stage.

  4. 04

    Your Claim Is Settled

    We negotiate the settlement with your insurer under the terms of your policy. The insurer pays you directly.

Step 01 is a free, no-obligation conversation.

Dublin's Trusted Loss Assessor

Benefits of Using a Public Loss Assessor to Manage Your Claim

Eliminate the Stress of Dealing With The Insurers.

Get Faster Settlement of Your Claim.

Get Expert Help With Your Claim. The first on-site assessment is free, with no obligation.

Call our 24-hour emergency number 01870 9210

Don't let the stress of dealing with insurers and repair contractors overwhelm you. Contact us today, and let us handle your insurance claim while you focus on your recovery.