Fire Claim - Unattended Candle Causes extensive fire damage to a house Fire Claim | Insurance Claim Solutions received a call on a Friday afternoon about an extensive fire damage to a house in Co. Louth.  A candle that was left unattended in an upstairs bedroom set the house on fire.

The house was occupied at the time, but luckily, the occupants managed to escape. It took approximately 25 minutes for the fire brigade to attend and unfortunately, by that time, there wasn’t much left to save. The fire was so violent and extensive that most of the structure and the house contents were destroyed.

The home owner was extremely traumatized and shaken up. The last thing he wanted, was to go through the tedious and frustrating process of  dealing with the insurance claim. On recommendation of his friends, he called Insurance Claims Solutions for help.

Home Destroyed by Fire Home Destroyed by Fire Home Destroyed by Fire

Fire Claim – ICS Loss Assessor achieves full compensation within 6 weeks of filing the claim

ICS Loss Assessor visited and inspected the site within a few hours from receiving the call. The fire had left the site extremely dangerous with charred structural timbers and unstable roof structure with loose tiles and timbers. As there were many young families and children in the area, there was a danger that one of the kids may enter the unprotected site and get injured. He organized a building contractor straight away to prevent unauthorized access to the site and potential bodily injury to the trespassers.

As the next step our Loss Assessor assessed and documented the damage and reported the fire claim to the insurance company. He arranged to meet with the insurance loss adjuster the following Tuesday. He requested an interim claim payment from the insurers to cover emergency clothing and alternative accommodation, as the claim would take some time to get finalized.

Our Loss Assessor then liaised with fire and smoke damage restoration contractors to assess the cost of reinstatement works required.

We had the claim finalized in 6 weeks and helped our client achieve the best possible settlement for their loss. The clients were delighted as not only the building contractors recommended  by us,  managed to restore the property to a standard that exceeded the pre loss condition, but the insurance payout covered the replacement of all of the furniture, clothing, electronics jewellery and all other possessions lost in the fire.

Contact Details

Insurance Claim Solutions
Golf Rd, Rush, Co. Dublin

Mobile: 086 357 1713
Phone : 01 870 9210

We are registered as Public Loss Assessors and fully regulated by the Central Bank of Ireland

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Hilary Jordan
Hilary Jordan
17:38 16 May 22
From my first phone conversation with Trevor I felt very confident that I had chosen the right person to help us negotiate through the minefield that is making a claim through your home insurer. Trevor's colleague Craig visited our home and was very sympathetic to our situation after a burst mains pipe. He explained everything he was doing and then dealt with the loss adjustor from our insurance company reducing our stress. We were kept informed during the entire process and even though we were dealt a bit of a curve ball, Trevor negotiated the best result for us and we can't reccomend ICS enough. It was the best decision we could make. As an add-on we would urge anybody reading this review to look at and review your home insurance and protect yourself against underinsurance. Thank you Trevor & Craig
Helen Halpin
Helen Halpin
22:44 08 Feb 22
I can’t recommend Trevor highly enough. After a house fire in Jan 2022, we had no idea what to do next. Thankfully, Trevor was recommended to us, and despite it being a bank holiday, he called to the house and provided all the reassurance we needed at a difficult time. Trevor is exceptionally professional, took care of all the paperwork, navigated through the tricky process with the Insurance company and kept us updated every step of the way. 5* service.
Jo Crawley
Jo Crawley
12:08 08 Dec 21
Great service from Insurance Claim Solutions would highly recommend. Thanks again
Oliver Mitchell
Oliver Mitchell
10:09 02 Dec 21
Trevor came in after we'd already started the claim and realised it was a much bigger issue than we'd originally thought. He stepped in seamlessly and quickly and took over everything, which made our lives far easier. He kept open communication every step of the way and ensured that the whole process went smoothly for us. Would absolutely recommend Insurance claim solutions to anyone.
Eibhlin Ni Ghabhlain
Eibhlin Ni Ghabhlain
10:37 26 Nov 21
It was such a relief to hand over all details of the insurance claim to Trevor when I had a recent mains leak in my house. He more than lived up to the recommendations I had received about his work, efficient, professional, inspiring confidence that all was being dealt with correctly. Within a remarkably short time he had dealt with all details of claim and I’m very happy with what he achieved for me in terms of a settlement. Can highly recommend him!
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