Fire Claim - Unattended Candle Causes extensive fire damage to a house Fire Claim | Insurance Claim Solutions received a call on a Friday afternoon about an extensive fire damage to a house in Co. Louth.  A candle that was left unattended in an upstairs bedroom set the house on fire.

The house was occupied at the time, but luckily, the occupants managed to escape. It took approximately 25 minutes for the fire brigade to attend and unfortunately, by that time, there wasn’t much left to save. The fire was so violent and extensive that most of the structure and the house contents were destroyed.

The home owner was extremely traumatized and shaken up. The last thing he wanted, was to go through the tedious and frustrating process of  dealing with the insurance claim. On recommendation of his friends, he called Insurance Claims Solutions for help.

Home Destroyed by Fire Home Destroyed by Fire Home Destroyed by Fire

Fire Claim – ICS Loss Assessor achieves full compensation within 6 weeks of filing the claim

ICS Loss Assessor visited and inspected the site within a few hours from receiving the call. The fire had left the site extremely dangerous with charred structural timbers and unstable roof structure with loose tiles and timbers. As there were many young families and children in the area, there was a danger that one of the kids may enter the unprotected site and get injured. He organized a building contractor straight away to prevent unauthorized access to the site and potential bodily injury to the trespassers.

As the next step our Loss Assessor assessed and documented the damage and reported the fire claim to the insurance company. He arranged to meet with the insurance loss adjuster the following Tuesday. He requested an interim claim payment from the insurers to cover emergency clothing and alternative accommodation, as the claim would take some time to get finalized.

Our Loss Assessor then liaised with fire and smoke damage restoration contractors to assess the cost of reinstatement works required.

We had the claim finalized in 6 weeks and helped our client achieve the best possible settlement for their loss. The clients were delighted as not only the building contractors recommended  by us,  managed to restore the property to a standard that exceeded the pre loss condition, but the insurance payout covered the replacement of all of the furniture, clothing, electronics jewellery and all other possessions lost in the fire.

Contact Details

Insurance Claim Solutions
Golf Rd, Rush, Co. Dublin

Mobile: 086 357 1713
Phone : 01 870 9210

We are registered as Public Loss Assessors and fully regulated by the Central Bank of Ireland

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Vincent Hanley
Vincent Hanley
13:59 22 Sep 22
I would be happy to recommend Trevor Kelly (Insurance Claim Solutions) in the event you need to make a claim on your household insurance. We recently had a serious leak in our hot water pipes and Trevor’s prompt attention was the essence of professionalism. It also took the hassle and stress out of dealing with the Insurance Company’s loss adjuster and with the pursuit of our claim. Couldn’t recommend him highly enough and would be very comfortable recommending him to family and friends.
Roger Kear
Roger Kear
10:59 04 Sep 22
The level of service that I received from Trevor Kelly was second to none. This was my first major claim with an Insurer and unsure of the process. Trevor took away all that worry. He was polite, reassuring, punctual and efficient. He dealt will all the details of the claim and completely took away all the hassle. If ever there was a service that I would recommend then it has to be Trevor Kelly. If anyone has the misfortune to make an insurance claim then the first call they should make should be to Trevor Kelly.
Eimear McBride
Eimear McBride
13:13 22 Aug 22
I would highly recommend Trevor's services. He guided me through the process from beginning to end, along with providing helpful advice along the way. He was responsive, efficient, practical and empathetic throughout.
Sherin Mathew
Sherin Mathew
16:42 18 Aug 22
Excellent service.....We went through a tough time and Trevor was there to support us... Proffessional and approachable.... Highly recommending.......
sheila hayes
sheila hayes
09:16 04 Aug 22
I used Trevor's company after I had a leak under my floor, he came recommended to me from leak detectors and the same day as I made the call Craig came out to inspect the damage and he handled everything from there on. I was very anxious as my insurance company had told me they would not cover the damage as I was causing it myself by having to dig up the floor to find the leak but Craig assured me it would be sorted. I am extremely happy with the settlement and the service from Insurance Claim Solutions. I would urge anyone in this position to contact them they take all the worries away.
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