Regulated by the Central Bank of Ireland · 390+ Google Reviews

Expert Help With Your Property Insurance Claim

We deal with your insurance company on your behalf. Free, no-obligation claim assessment from Insurance Claim Solutions, which is regulated by the Central Bank of Ireland.

Loss Assessor Dublin

Since 2009 · 10,000+ claims handled · No Win, No Fee

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Expert Advice and Support at the Critical Time

Since 2009, Insurance Claim Solutions has handled more than 10,000 claims for home and business owners, from assessing the damage through to start to finish claim management.

We have extensive experience in handling many different insurance claim types, from fire and smoke damage to malicious damage and subsidence.

We can help you identify damage that is not immediately obvious, interpret the small print in your insurance policy and advise you on how to deal with your claim.

If you would like to know more about what is involved in assessing or managing a specific type of claim, get in touch with us.

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Insurance Claim Solutions loss assessor in a hi-vis vest photographing storm damage to a derelict Irish property.

Loss Assessor Reviews

What clients say about working with Insurance Claim Solutions.

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Fionnbar Lenihan profile picture
Fionnbar Lenihan
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We were recommended John Holland by a friend in the building industry after we had a nasty burst pipe upstairs with ceiling coming down, ruined wall plaster, flooring tiles etc. We are very happy to recommend him to others in turn. This was our first insurance claim and John guided us through the whole process to an outcome that was as happy as possible given the whole ceiling falling down situation. Very calm and professional and clearly knows his business. Thoroughly recommend for others. Hope to never need his services ourselves again however! Fionnbar
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Urbanwellies Anseo profile picture
Urbanwellies Anseo
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Great peace of mind for Board of Management having John Holland assess significant and complex storm damage done to school. Highly expedient, professional, competent, John's skill and many years of experience were very evident. We had a tight time frame and John delivered the service very calmly and with a very positive outcome. His advice and guidance were clear, helpful and wise. We would highly recommend John Holland to any organisation or individual.
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Ann Walsh profile picture
Ann Walsh
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We came home from holidays and the tank in the attic had leaked which resulted in the ceiling falling in, so it was panic stations, a friend recommended insurance Claims Solutions. John was great he did all of the dealings with the insurance company and relayed all of the information back to us which was a Godsend as we had none of the stress that this type of situation would usually cause. I would highly recommend Insurance Claims Solutions.
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Tristan Wheeler profile picture
Tristan Wheeler
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I found Insurance Claim Solutions incredibly efficient and thorough while negotiating a serious water leak claim. Trevor is an expert in his field and made the process as straightforward as possible. I highly recommend him.
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Lar Duffy profile picture
Lar Duffy
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We had a nasty leak under the floor in our kitchen and a friend recommended Insurance Claims Solutions to address the issue. Although it was quite a complicated case, Trevor navigated us through the process in a clear and efficient way. It's rare to make an insurance claim for most of us, and Trevor was adept at communicating with the insurers on our behalf, taking the pressure off and ensuring a highly satisfactory outcome for us. We're very happy with his work and recommend his services highly.
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Helena Henry profile picture
Helena Henry
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We found John so easy to work with, he just took the claim out of our hands and dealt with everything for us. Our claim was handled with such professionalism and expertise and approved by Insurance Co so quickly. Was stressful time for us, was just such a relief to have John deal with it. Really appreciate all his help.
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Aidan Langley profile picture
Aidan Langley
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Trevor helped us navigate the insurance process very professionally. He looked at our policy, and told us what we could expect to happen next and guided us through the process much faster than I thought it would happen. I'd not made a house insurance claim before and was delighted to have someone who knew the ropes.
Posted on Google Google
John Bentham profile picture
John Bentham
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Excellent, professional service took away all the stress dealing with insurance company and achieved a very successful settlement on our behalf .
Posted on Google Google
Ursula Flynn profile picture
Ursula Flynn
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John Holland from Insurance claims solutions negotiated with our insurers regarding a claim from water damage. He was professional, efficient and very quick to respond. We had a satisfactory outcome as a result of Johns endeavours. We are happy to recommend John. Thank you John
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James O'Donoghue profile picture
James O'Donoghue
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Was recommended insurance claim solutions by a friend, had a wonderful experience with John very professional and would highly recommend this company, brilliant to deal with everything was straight forward thanks again for your help.

Start to End Insurance Claim Management

We offer comprehensive insurance claims management services covering all stages of the claim management process:

Fire Damage

After a fire, it can be hard to keep track of the detail an insurance claim needs. We can help you record the damage and prepare the claim.

Water Damage

Secondary damage such as damp, rot or electrical faults can appear some time after a burst pipe, so we record it as early as we can.

Oil Leak

An oil leak can affect the structure of a property and the health of the people living in it, so it needs prompt attention.

Theft Claims

Theft claims usually need specific evidence, such as proof of ownership and of the items lost. We can help you gather it.

Business Interruption

A business interruption claim covers lost income and extra costs as well as the physical damage, so the figures need to be set out carefully.

Flood Damage

Flood claims involve a lot of detail. We can help you record the damage promptly and understand what your policy requires.

Subsidence Damage

Subsidence damage can be hard to prove. Not all cracks in walls and plaster mean you have a problem with subsidence.

Storm Damage

Structural damage and water ingress after a storm are not always immediately visible, so we record them as part of the claim.

2009 Established
10,000+ Claims Handled
390+ Google Reviews
24/7 Helpline
24 hrs Site Visit Arranged

Frequently Asked Questions

Answers to common questions about loss adjusters, loss assessors, fees and how a claim is managed.

Click on a question to reveal the answer.

Why Should I Use A Loss Assessor To Handle My Claim?

Insurance claims can be tricky to assess. Some claims involve secondary damage caused by smoke or water that is not obvious at first, so it is worth recording it early.

If your home or business has just been badly damaged by fire, flood, storm or another event, it can be hard to take on a complex claim while dealing with everything else. Your insurer’s loss adjuster assesses the claim on the insurer’s behalf; a loss assessor gives you professional representation on yours.

We know how the claims process works. We identify and record the damage in detail and present it to your insurer with the supporting evidence.

What Is A Difference Between A Loss Adjuster And A Loss Assessor?

A Loss Adjuster is a claims professional employed by your insurance company to investigate the claim, scrutinise the policy conditions and to adjust the claim pay-out in line with policy cover. The loss adjuster is paid by the insurance company and acts on behalf of the insurance company.

A loss assessor is appointed by the policyholder and acts for them. We prepare, present and negotiate insurance claims and manage the claims process for you. Trevor Kelly Insurance Claim Solutions Limited, trading as Insurance Claim Solutions, is regulated by the Central Bank of Ireland (Reg. No. C423441).

What Should I Do In The Event Of Property Damage?

Make sure everyone is safe and, if it is safe to do so, take reasonable steps to stop further damage, such as turning off the water. Notify your insurer or broker as soon as possible, as your policy requires. Photograph the damage before anything is moved, keep receipts for any emergency repairs, and keep damaged items until your insurer or its loss adjuster has seen them. You can contact us at the same time: we can inspect and record the damage, advise on limiting further damage and, once appointed, deal with your insurer on your behalf.

How Much Do You Charge? What Are The ICS Loss Assessor Fees?

We carry out a free, no-obligation first survey and take your claim on a no win, no fee basis.

When Do I Have To Pay Your Fee?

Our fee is due when you receive money from insurance company.

How Do I Know What I Can Claim For?

A detailed list of insurable perils is listed in your policy booklet. However you also need to consider the exclusions and special conditions, which are often set out in the small print. Call us and we can review your policy and the damage with you, free of charge, and explain what may be covered.

Request a free call back and a loss assessor will talk you through your options.

Get free claim advice