Insurance Claim Solutions

Loss Assessors Dublin | Insurance Claims Experts

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Help – My property has been damaged. What do I do now?

Home Insurance Claims - Insurance Claim FormHome and business owners generally wonder where exactly does the insurance claims process begins and exactly how can they find a resolution to the damage that has occurred.

Property insurance claims and the insurance claim process can be quite intimidating. And that is precisely where the help of an expert loss assessor comes into play.

A public loss assessor will ensure that you receive the proper support and compensation for your claim.



There are two ways to handle your insurance claim following a loss:

1. You can deal with the insurance company yourself:

  • You submit your claim.
    After loss or damage that has occurred to your property, it’s essential to contact your insurer as soon as practically possible. Your insurer will set up a claim and allocate a loss adjuster to handle the interests of the insurance company.
  • The loss adjuster visits your home/business to investigate the claim.
    At this inspection, they’ll scrutinise policy conditions and wordings to form their opinion on the cover and ascertain any exclusions/limitations that may apply to your policy.
    The adjuster will review the loss, or with more straightforward claims, images and videos are used to review virtually. This information gathered at this inspection is generally used to calculate your claim settlement offer.
  • Your insurer approves or denies the claim, and comes up with the settlement offer.
    After inspection, the insurer either agrees or denies the claim. They then come up with their settlement figure based on your submitted quotes and their interpretation of the scope of the loss.
  • You close your claim.
    After all of the repairs are complete, and all compensation received, the claim is officially closed.

2. You appoint a public loss assessor to handle the claim  on your behalf and protect your interests

  • During on-site inspections, the loss assessor will take all measurements of the areas affected.
  • He may also use specialist equipment to locate the source of the damage that has been caused by the incident. (
  • With the development of technological equipment, it has enabled the loss assessor to enhance the detail of the claims and to ensure that every last fine detail is included in the report to the insurer and document the findings for presentation to the loss adjuster.
  • After the survey, a report is created by the loss assessor. The loss assessor provides all essential information to the loss adjusters and will professionally present your case comprehensively and fully complete. Thus ensuring that the inspection and estimate resembles a fair market value for the damage suffered.
  • The role of the loss assessor is to work exclusively for you, the claimant, and ensure that you receive the best possible compensation for your claim in the shortest possible time frame. Appointing a loss assessor may have a significant impact on the amount of compensation you receive from your insurance company.


My insurance company has appointed a loss adjuster, why would I appoint an independent loss assessor, are they not one of the same?

Insurance Loss Adjustor

  • A public loss assessor is similar to an insurance loss adjuster – with one significant difference, a loss assessor is hired by the insured/policyholder and works exclusively to represent your best interests, not the interests of your insurance company.
  • Consider the loss assessor your new best friend who has your best interests at heart.
  • Public loss assessors have vast experience with analysing insurance policies and inspecting property damage from a goal and perspective of genuinely obtaining the best and most comprehensive claim settlement, so policyholders can fully restore or repair damaged property.
  • When using a Public loss assessor for a property damage claim, it is advantageous to have the Public loss assessor present at the first inspection with the insurance company’s adjuster. This will reduce the likelihood of disagreements, the damage being overlooked, and reduces the need for scheduling a second inspection.

What does the Public Loss Assessor do during the survey inspection?

When the loss assessor visits your property, you should expect them to follow a set of prescribed guidelines, as set out below;

  • Insurance policy reviewCarry out a detailed survey of the damaged building, its fixtures and fittings, and contents.
    The assessor is doing this to ensure that the damage is legitimate and to seek the full extent of the loss that has occurred. The benefits of modern-day technology enable the assessor to have a full view of the area and to use devices to take photos and document the loss.
  • Damaged or Destroyed items- The loss assessor will seek a list of all of the things that have been damaged, and it’s extremely important for you to ensure that you don’t throw away any of the damaged goods and to keep receipts of the purchases of the goods. By doing this, it enables the assessor to build a more detailed case for the insurance company presentation.
  • Check for Structural damage, the loss assessor, if he/she is a Building Surveyor, will check if the structure has been affected. The loss assessor will take an overall inspection of the construction methods of the building to gain more knowledge, and help detail the claim. It is very similar to a Crime Scene Investigation, except nobody is featuring in a television series!
  • The loss assessor will then prepare, compile, and formulate the cost schedules, present them to your insurance company, and secure your best settlement terms.
  • If you want the quickest, most comprehensive, and stress-free claim process, the appointing of a regulated and experienced insurance loss assessor is the ‘smart persons’ choice.

Let me take care of the stress, the hassle, and the uncertainty, by walking with you through the process and showing you the proven path to claim settlement.

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Need Help With Your Insurance Claim?
Eliminate the Stress of Dealing With The Insurers * Get Faster Settlement of Your Claim * Get A Full Compensation For Your Loss * NO WIN - NO FEE *

My name is Trevor Kelly. I am highly experienced Public Loss Assessor and Insurance Claims Expert. I can take away the stress of dealing with the insurers, help you assess the damage, prepare your claim and make sure that you get a full compensation for your loss. FREE, no obligation on site assessment of your claim.

Call our 24 hour emergency number  086 357 1713, or request a call back by entering your details below.

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    Public Loss Assessors Dublin, Wicklow, Kildare, Meath, Louth, Westmeath, Offaly, Cavan, Monaghan, Tipperary, Kilkenny, Laois, Longford, Wexford, Waterford and Northern Ireland. Start-to-End Insurance Claim Management Services


    Trevor Kelly t/a Insurance Claim Solutions is regulated by:


    We had a water leak so I researched our options in North Dublin and found good reviews regarding Insurance Claim Solutions. From the initial call with Trevor Kelly,  I found him to be very good and he dealt with every aspect from start to finish, ac… Read more
    David Barry
    Contact Details

    Insurance Claim Solutions

    Golf Rd, Rush, Co. Dublin


    Mobile: 086 357 1713 Phone : 01 870 9210


    We are registered as Public Loss Assessors and fully regulated by the Central Bank of Ireland

    Google Reviews
    Inspecting claims form
    Kenneth Hills
    Kenneth Hills
    12:33 27 Jan 21
    Trevor (Insurance Claim Solutions) provided us with a... highly professional and friendly service throughout the claims process. He came highly recommended and we can see why. We had extensive damage caused due to a burst pipe in our boiler which occured only days before Christmas. Trevor responded to our urgent request to assess and submit a claim on our behalf. He took all the hassle and stress out of managing this claim ourselves. His expertise was invaluable in being able to identify all issues and to negotiate with our insurers to ensure all damages were accounted for. Thanks again more
    Cynthia Kennedy
    Cynthia Kennedy
    10:21 22 Jan 21
    Excellent service. I cannot recommend Claims Solutions... highly enough. We had a lot of water damage to our home. Trevor was so professional in the way he handled our case from start to finish. He took took the stress out of it completely for us. He was excellent at communicating everything to us. The whole process was completed very quickly. Thank you more
    Tim O'Sullivan
    Tim O'Sullivan
    10:20 11 Jan 21
    Trevor is an insurance claims expert and came highly... recommended. He didn't disappoint! After we had a fire at our premises we found ourselves to be under insured. We expected to have to pay for a considerable portion of the rebuild cost but Trevor managed to secure a settlement that covered the rebuild. Excellent work Trevor. Thank you!read more
    Terence Herron
    Terence Herron
    14:39 05 Jan 21
    Trevor is a true professional: efficient, thorough,... dedicated and trustworthy. He took care of all dealings with the insurance company. He managed the whole process in a positive, friendly and stress-free way. Highly more
    Stephen Kennedy
    Stephen Kennedy
    15:47 23 Dec 20
    I was fortunate enough to come across Trevor in what was an... incredibly stressful time, having suffered severe flooding in my home. Trevor, was incredibly helpful, and acted without delay. Trevor, is a consummate professional with a wealth of knowledge in his field, who provides exceptional customer service. A true master in his field. Therefore, I would highly recommend Trevor without any more
    Shauna Parle
    Shauna Parle
    09:47 27 Nov 20
    Trevor was extremely helpful and provided an excellent... service throughout the entire process. He really worked to ensure the claims process was as stress free for me as possible by handling all of it on my behalf. I would have been lost without his service after such a traumatic event, couldn’t recommend him more
    D C
    D C
    22:08 26 Nov 20
    I would like to recommend Trevor Kelly for handling my... claim after I had a leak in the house which caused a lot of water damage. He took control and dealt with every aspect of the claim and made the whole experience stress free. I didn’t have to deal with the Insurance company at all, I just handed Trevor the forms and he took care of everything. I found Trevor very helpful and friendly all though the process and once again I wouldn’t hesitate to recommend more
    Katherine Lyons
    Katherine Lyons
    21:45 25 Nov 20
    Trevor was very professional and experienced. His... expertise made the whole process go smoothly. He made sure I was informed and put at ease from our very first conversation. I must have thanked him 100 times, it is hard enough to deal with the damage and emotions without having to deal with the stress of the claim also. I will be recommending him to family and friends with confidence. Quick and Professional service. I am delighted with my more
    Siobhain Tuckey
    Siobhain Tuckey
    10:06 25 Nov 20
    I cannot thank Trevor enough for all his assistance with a... claim on my dads house. He made the process so simply and organized everything. Trevor was easy to work with and excellent at communicating so we understood the process at all times. I would highly recommend working with Trevor in relation to any insurance claims!read more
    Natasha Smith Menton
    Natasha Smith Menton
    21:53 21 Oct 20
    I contacted Trevor on behalf of an elderly family member... who had a leak resulting in water damage in his house. Trevor reassured me from the very first call that I was doing the right thing by using his service. He was extremely professional and very thorough in his assessment. We didn't have to fill out any hefty paper work or bounce back and forth with the insurance company. Trevor took care of all that. I couldn't believe how quickly it was processed and settled. Amazing work Trevor. We can't thank you enough for the time and effort that you put in. We can concentrate on the repairs now 👍read more
    Sarah Carroll
    Sarah Carroll
    18:38 16 Oct 20
    Trevor Kelly was referred to me by our insurance broker... after complications arose with our claim for water damage to our home. Trevor was not only extremely thorough and experienced with his advice but was also helpful, kind and compassionate. He alleviated so much of the stress endured by the situation by handling absolutely everything for us. Without Trevor's expertise, our claim which was initially declined would never have been approved. His advise was fundamental to the success of our claim, which surpassed all our expectations financially. Thank you so much Trevor for all your wonderful work, I have absolutely no hesitation in recommending your service to anyone who might need more
    Louise Cleary
    Louise Cleary
    12:25 15 Oct 20
    I could not recommend Trevor Kelly enough. I was so... stressed out trying to deal with an insurance claim for the first time. Upon recommendation, I contacted Trevor and it was the best decision ever. Thanks to his professionalism, his calming nature, his re-assuring words to me and also to his in depth knowledge of the business, I was able to leave all dealings with my insurance company to him knowing that I was in very capable and safe hands. Thank you again Trevor for looking after me so very more
    Lucas Vazquez
    Lucas Vazquez
    18:11 14 Sep 20
    Trevor is one of those really good professionals you are... lucky to cross paths in live. An absolute gentleman from day one , he took all pressure and made it so easy ( it was our first insurance claim ever) .Trevor many thanks for your help! There is not way for thanking you enough and it is being a pleasure to meet you. High recommend to anyone whos in the mist of an insurance claim.! ( nev and lucas, dublin )read more
    Riona Mc Grath
    Riona Mc Grath
    20:35 07 Sep 20
    The whole experience was so efficient, easy and honestly... made what should have been an ordeal into a positive experience! Trevor went above and beyond and worth his weight in gold. I would highly recommend Insurance Claims solutions to anyone facing into a claim!read more
    Allish Oconnor
    Allish Oconnor
    20:34 04 Apr 20
    Thank you Trevor so much for all your help with my recent... insurance claim. Trevor looked after all paperwork and communication with my insurance company. The claim was processed very efficiently and was totally stress free for me, considering that we had a serious leak in the house. Trevor actually recommended a builder to complete the work and we are extremely satisfied with the job. Do not hesitate to contact Trevor if you find yourself in the need of accessing your insurance! All the best more
    Mar O'Donoghue
    Mar O'Donoghue
    13:08 30 Mar 20
    Excellent service. Very difficult case arising due to water... egress from damaged pipe work causing significant subsidence. Insurers attempted to frustrate the claim, without Trevor's help we would never have been able to navigate the claims process successfully. We are forever grateful and would never attempt a home insurance claim again without engaging Trevor first. We cannot recommend his services strongly more
    Antoinette Tierney
    Antoinette Tierney
    19:18 20 Mar 20
    Thanks a million @insurance_claim_solutions_ for looking... after my mam and dad insurance claim after a flood wrecked their bathroom and sitting room. Thank you Trevor for making sure she got fixed up even after the job was finished they would have had no idea how to claim and probably would have left it without claiming, and you took over everything for them. They now have a beautiful wet room which is a godsend to my elderly parents I would highly recommend you in the future and have passed your number on. Thanks again for making a huge difference to their lives greatly appreciated From Antoinetteread more
    Miryam Harris
    Miryam Harris
    09:36 21 Feb 20
    Trevor was recommended by our neighbour when we had a water... leak before Christmas. He was just amazing from start to finish and took the hassle way from us having to deal with the insurance company. At all times he was very professional, knowledgeable and courteous. The whole process was seamless from start to finish. I would highly recommend Trevor from Insurance Claims Solutions to more
    Fidelma Heeney
    Fidelma Heeney
    14:27 20 Feb 20
    Trevor assisted with a claim due to a flood which caused... quite an amount of damage to the property. His calm knowledgeable presence reassured me throughout the process. His professionalism and attention to detail was exceptional and nothing got overlooked. I cannot say enough positive things about his way of working and cannot recommend him highly more
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