The Consumer Insurance Contracts Bill became the Consumer Insurance Contracts Act 2019. This is a short, general summary of how the Act relates to insurance claims. It is not legal advice.
The Act sets out how insurers are to deal with consumers when a consumer insurance contract is made and when a claim is made. For the provisions that apply to your own policy, read the Act or take legal advice.
Under the Act, a consumer taking out or renewing a policy is asked to answer the insurer’s specific questions honestly and with reasonable care.
To find out how we deal with claims, see our claims management service.
Read the Bill on the Oireachtas website.