Claim Shield is a trusted claims support service built specifically for brokers. With a team of experienced Chartered Surveyors and over 25 years’ industry expertise, we help you deliver better outcomes for your clients, whatever the scenario.

For Brokers, managing insurance claims in-house is a drain on time, resources and money.
A service designed specifically for Brokers.
Based on extensive market research and over 25 years of experience, Claim Shield is tailored to meet the unique challenges faced by Brokers and their clients alike.
By allowing us to handle your clients’ claims, you can focus on what you do best: providing them with top-tier coverage. With Claim Shield, you retain control over your client relationships while we manage the claims process. This ensures your clients receive the expert attention they expect, without diverting your resources.
Empower your business by streamlining operations and enhancing client satisfaction through Claim Shield.
How Claim Shield Supports You?
Expert Guidance On Demand
Full Claims Management
Once appointed, we
handle everything:
scoping, paperwork, site
visits, negotiations, and
contractor liaison.
Tailored, Broker Aware Service
We adapt to your client’s needs while keeping your role front and centre, always aligned with your relationship.
Trusted by Brokers Nationwide

CLAIM SHIELD
Benefits To Our Members
- Effortless Claims Management
- Stronger Client Outcomes
- Expert Support on Demand
- Enhancing Your Offering
- Smooth, Stress-Free Process
- Continuous Support with 24/7 Helpline
- Tailored Preferences
- Preferential Client Rates
- Reputation Protection
- Recognised Affinity Partner
How Claim Shield Works
Claim Shield is Insurance Claim Solutions innovative approach to support Brokers in managing their clients’ insurance claims.
By outsourcing your claims to Insurance Claim Solutions, you can ensure your clients get the fair result they are looking for with minimal stress. Claim Shield allows you to email, call, or upload claims of any size for us to work through with your clients. You’ll be kept in the loop every step of the way, whilst freeing up your time to focus on your core business.
Immediate Membership Benefits
The moment you join Claim Shield, all your clients automatically become members too. Starting on day one, both your staff and clients gain access to the Claim Shield Helpline. This provides 24/7 support for everything from minor inquiries to major, multi-million euro incidents. Our experienced Loss Assessors are committed to delivering the highest level of care and attention to ensure your clients receive the support they deserve.
Expert Claims Management
When a claim arises, you will refer your client to Insurance Claim Solutions. They will be promptly offered claims management support from a dedicated Loss Assessor. This could range from free telephone support and guidance through to full end-to-end claims management. We will provide live updates to you and your clients throughout the process
Streamlined Communication
A Insurance Claim Solutions Loss Assessor will be responsible for liaising with all parties, and will provide continuous progress reports and an open line of communication between all involved. By being proactive, your client doesn’t need to be chasing us, or you, and ensures a smooth and efficient claims process.
Successful Claim Resolution
At the conclusion of the insurance claim, you will receive your commission, but, more importantly, you will have a satisfied client. This positive experience enhances loyalty and retention, giving you a competitive edge in the market.
Free up time, to focus on growth
Imagine redirecting the hours you spend managing your clients’ insurance claims into building relationships, winning new business, and strengthening customer loyalty.
Claims management isn’t only time-consuming; it’s also an added stress due to its unpredictability.
In fact, according to the Irish Times:
“Brokers spend an average of 45 minutes per claim just chasing follow-ups.”
By taking claims off your desk, you free up time to focus on the parts of your business that really matter – growth and long-term client relationships.
We also offer a CPD accredited Webinar for your team on – ‘Enhancing Claims Outcomes:
Best Practices in Strategic Claims Management for Brokers’ – call to find out more!

The feeling of good service lasts long after the costs are forgotten.
Want to learn more about Claim Shield? Get In Touch.
If you would like more information about Claim Shield, please complete the form below and we will get back to you within 2 hours.