ICS Loss Assessor Helps Retail Outlet in Dublin with a Flood Damage Claim

flooded gun showroom

Flood Damage | Courtlough Shooting Grounds, Gun Showroom and Outdoor clothing retailers suffered severe flood damage caused by a heavy rainfall. The entire retail store and gun showroom had been severely damaged. The flooding even caused damages to the outdoor Olympic clay pigeon traps and electrical systems located on the shooting range.

We came into our business at 3.00am on the morning and our whole world crashed around us.

We have never had to cope with anything of this magnitude before and we were left paralysed. You do not plan for these things and you do not know what to do, or what not to do “ said Mr. Flynn

ICS Loss Assessor appointed to manage the flood damage claim

flooded gun showroomInsurance Claim Solutions Loss Assessor – Trevor Kelly, immediately put in place a disaster management plan. As with any business, in order to keep it afloat and to retain the customers,  it is vital to get the business trading again as soon as possible.

Insurance Claim Solutions attended the site and advised the owner to remove all of the retail clothing stock and accessories from the flood damaged showroom to the first floor store room to mitigate their loss and to prevent any further damage to stock.

We advised that controlled drying should take place of the clothing to prevent any further deterioration. This is a normal part of any flood restoration process.

Trevor came in, calmed us down and gave us clear advice and directions. He really knew the exact steps to take and immediately put plans into action. We initially didn’t know what to make of him as he seemed so calm and collected – said Mr. Flynn.

The next issue that we encountered was a vast quantity of firearms. Over 200 (rifles and shotguns) were located in the flooded gun showroom and needed immediate attention. Ideally they needed to be relocated.

We advised Trevor that it would be difficult to get permission to move these off site. He said – no problem we will apply drying and thermal control techniques in another area on-site. This avoided us seeking a permit to move the fire arms”  – explained Mr. Flynn

The immediate action of controlling the humidity of the metals saved the majority of the firearms and saved any further deterioration. We identified an area which we could dry quickly and maintain the humidity and temperature to avoid any further losses.


Flood Damage – Specialist Advice 

Insurance Claim Solutions employed specialist disaster management contractors. They allowed the firearms be stored in a safe locked area on-site whilst we employed specialist drying and humidity management to prevent any further damage to the firearms.

Insurance Claim Solutions met with Courtlough’s insurer representatives and agreed scope and extent of works. Insurance Claim Solutions secured an interim payment this allowed Mr. Flynn with a clear plan to initiate stripping out works immediately.

We were moving so quickly and Trevor was driving on the works. He insisted that we carry out the works immediately once he received an approval. We were glad we could employ our contractors straight away” said Mr. Flynn

Insurance Claim Solutions appointed reliable specialist contractors to carry out controlled drying. This allowed the business owners to get the rebuilding works carried out immediately and to mitigate the amount of business that they had lost.


Flood Damage Claim Negotiation – Benefits of using Insurance Claim Solutions

flooded gun showroom after repairsInsurance Claim Solutions worked with the business owner to compile a detailed inventory of all damaged and affected stock items. This proved crucial in the negotiation stages of the claim settlement.

Insurance Claim Solutions handled the full negotiations of the insurance claim. This included buildings, contents, stock, fixtures and fittings as well as the loss of earnings (Business Interruption).

The claim settlement received allowed Courtlough to improve the retail floor area and to provide a modern experience for country clothing, shooting goods, sporting guns and accessories. Courtlough Shooting Grounds are now Ireland’s destination of choice for the discerning shooter. They have extensive showrooms carrying Guns, Country Clothing and Accessories. They also operate clay pigeon shooting and rifle ranges on site.

Check out www.courtlough.ie or call for more details 018413096

Below are their testimonials:

“Using insurance claim solutions took away all the hassle and headache from me and my family during this very stressful period. Business is hard enough without disasters like this being put in your way. If we had not used Insurance Claim Solutions, we would be still attempting to finalize the claim. Also we would have not received the same settlement. We feel that Insurance Claim Solutions worked very hard on our behalf. They have an in-depth knowledge of the property claims industry and this has lightened the load on us dramatically. We would have no hesitation in recommending Trevor Kelly and Insurance Claim Solutions to anyone who has suffered property damage” said Mr. Flynn


Contact Details

Insurance Claim Solutions
Golf Rd, Rush, Co. Dublin

Mobile: 086 357 1713
Phone : 01 870 9210

We are registered as Public Loss Assessors and fully regulated by the Central Bank of Ireland

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Karl Spratt
Karl Spratt
16:47 28 Nov 22
Recently had a bad leak in our upstairs bathroom, I was recommended Trevor from Insurance Claims Solutions. The best thing I ever did, Trevor and the Team at Insurance Claim Solutions made everything hassle free, they dealt with all aspects of our claim. Trevor is an exceptional insurance agent who is prompt, efficient, knowledgeable and friendly. Trevor guided my through the process ensuring the outcome for me was his priority. 100% recommend Trevor from Insurance Claims Solutions, if I could give him more than 5 stars I would!
Susie Webster
Susie Webster
12:35 03 Nov 22
Recently had a bad leak in my bungalow, was recommended Trevor from Insurance Claims Solutions. The best thing I ever did, Trevor is an exceptional insurance agent who is prompt, efficient, knowledgeable and friendly. Trevor guided my through the process ensuring the outcome for me was his priority. 100% recommend Trevor from Insurance Claims Solutions, if I could give him more than 5 stars I would!
N roy
N roy
19:20 23 Oct 22
Trevor was recommended to us only 4 weeks ago. We had a leak in kitchen which we thought would need just a new floor. Trevor came in and from that moment onwards we were in safe hands, far more damage than we ever thought thanks to Trevor, he did all the work with our insurance company, no hassles at all. If you have something happen at home and are thinking of using your insurance look no further than Trevor. His knowledge his second to none, best decision we have made in years. 5 stars isn't enough.ThanksNigel and Mags
Graham Nugent
Graham Nugent
09:24 20 Oct 22
I am delighted to recommend Insurance Claim Solutions to anyone facing a need to submit a home insurance claim. We had a significant escape of water from our attic tank while we were away, and came home to quite a smelly mess and water damage. We contacted Insurance Claim Solutions and really appreciated Trevor Kelly's attention to detail, and his professionalism. Trevor is a really good communicator and he is friendly, he took away all of the hassle and bureacracy for us; and as an industry expert he was thorough in preparing our claim and negotiating on our behalf. We handed everything over to Trevor and had no regrets; now that the claim has been settled, we could not be more satisfied. Thank you Trevor.
Eoin Donohoe
Eoin Donohoe
09:21 30 Sep 22
I recently worked with Trevor on a housing claim that required experienced support from a top quality professional. Trevor certainly is a high quality professional who provided great support. Trevor is a great communicator and was extremely good at keeping me up to date on how the process was progressing. He kept me reassured that the issue had his focus and commitment at all times. I would highly recommend Trevor.
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