Fire always happens unexpectedly and it usually has a devastating effect on people’s lives. It is therefore very important to know who to call if disaster strikes.

This was precisely the case in this North Dublin award-winning gastropub. The Harbour Bar in Rush is a very popular and well-known pub by the sea that also serves fantastic food. It’s busy lounge, bar and restaurant is a family run business that provides employment to 20 staff.

The fire broke at 4:30 am on a Tuesday morning and quickly spread through the lounge and bar area causing extensive damage to this family-owned business. The lounge was gutted and the bar and the restaurant also suffered from heavy smoke and soot damage, and therefore were not fit to be open for business.

Harbour Bar Rush fire

Harbour Bar Rush fire

The Value of a Great Public Loss Assessor

On the same Tuesday morning, Trevor Kelly of Insurance Claim Solutions received a call from the distressed owner. The situation was looking grim. Apart from massive financial losses, the 20 staff jobs were in jeopardy, unless something could be done quickly to minimize the loss of business income and prevent the regular bar patrons from venturing elsewhere.

Trevor arrived at the site shortly after receiving the call. He quickly assessed and documented the damage and reassured the business owners that he will do everything in his power to help them out.

Using his extensive contacts, Trevor had a specialist fire and smoke restoration contractor on site and starting to work at 1 pm the same day. The cleaning, treatment and decontamination of the premises commenced immediately, and within three days a large portion of the premises was ready for business and trading.

Claim Negotiation

Getting the full compensation for the loss required even more specialist insurance knowledge, negotiation skills and claims-mitigation experience. The claim involved not just reinstatement of the premises to its pre-loss condition but required negotiation with the insurance loss adjusters for, new fittings, seating and furniture.

The claim also included a hard to negotiate Business Interruption element, which ensured that Alan and Zhang, the bar owners, were not out of pocket following the loss.

The Harbour Bar Is Back In Business and Better than Ever

Harbour Bar Rush fire Harbour Bar Rush fire
“ICS secured the best possible compensation settlement terms to allow us to reinstate the business to a very high specification and standard, whilst ensuring that the business kept on trading successfully during the project. Trevor not only handled the entire claim process from start to finish, but also acted as a building consultant, assisted with project management and attended site meetings regularly during the reinstatement works, freeing us to focus on salvaging our business.”

The Harbour Bar is now back in business trading successfully and will serve the patrons of Rush and beyond for many years to come.

 

The new Harbour Bar

If you are in Rush be sure to check out the Harbour Bar for fantastic food and drink

Call them on 01-8438937 to make a booking

Harbour Bar Rush fire  Harbour Bar Rush fire

Contact Details

Insurance Claim Solutions
Golf Rd, Rush, Co. Dublin

Mobile: 086 357 1713
Phone : 01 870 9210

We are registered as Public Loss Assessors and fully regulated by the Central Bank of Ireland

Google Reviews

Custome Reviews
Karl Spratt
Karl Spratt
16:47 28 Nov 22
Recently had a bad leak in our upstairs bathroom, I was recommended Trevor from Insurance Claims Solutions. The best thing I ever did, Trevor and the Team at Insurance Claim Solutions made everything hassle free, they dealt with all aspects of our claim. Trevor is an exceptional insurance agent who is prompt, efficient, knowledgeable and friendly. Trevor guided my through the process ensuring the outcome for me was his priority. 100% recommend Trevor from Insurance Claims Solutions, if I could give him more than 5 stars I would!
Susie Webster
Susie Webster
12:35 03 Nov 22
Recently had a bad leak in my bungalow, was recommended Trevor from Insurance Claims Solutions. The best thing I ever did, Trevor is an exceptional insurance agent who is prompt, efficient, knowledgeable and friendly. Trevor guided my through the process ensuring the outcome for me was his priority. 100% recommend Trevor from Insurance Claims Solutions, if I could give him more than 5 stars I would!
N roy
N roy
19:20 23 Oct 22
Trevor was recommended to us only 4 weeks ago. We had a leak in kitchen which we thought would need just a new floor. Trevor came in and from that moment onwards we were in safe hands, far more damage than we ever thought thanks to Trevor, he did all the work with our insurance company, no hassles at all. If you have something happen at home and are thinking of using your insurance look no further than Trevor. His knowledge his second to none, best decision we have made in years. 5 stars isn't enough.ThanksNigel and Mags
Graham Nugent
Graham Nugent
09:24 20 Oct 22
I am delighted to recommend Insurance Claim Solutions to anyone facing a need to submit a home insurance claim. We had a significant escape of water from our attic tank while we were away, and came home to quite a smelly mess and water damage. We contacted Insurance Claim Solutions and really appreciated Trevor Kelly's attention to detail, and his professionalism. Trevor is a really good communicator and he is friendly, he took away all of the hassle and bureacracy for us; and as an industry expert he was thorough in preparing our claim and negotiating on our behalf. We handed everything over to Trevor and had no regrets; now that the claim has been settled, we could not be more satisfied. Thank you Trevor.
Eoin Donohoe
Eoin Donohoe
09:21 30 Sep 22
I recently worked with Trevor on a housing claim that required experienced support from a top quality professional. Trevor certainly is a high quality professional who provided great support. Trevor is a great communicator and was extremely good at keeping me up to date on how the process was progressing. He kept me reassured that the issue had his focus and commitment at all times. I would highly recommend Trevor.
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