Fire Damage Claim - The owner accidentally sets fire to his home in Co. LeitrimFire Damage Claim | This particular fire damage claim concerns a retired couple living in detached bungalow in Co. Leitrim. The flat roofed extension at the rear of the property had become damaged and was allowing water to leak into the bathroom.

Our client had tried to get local builders to come and repair the damage, but was unable to get a suitable contractor. As our client had been in the building industry for over 50 years and was handy at DIY, he decided to carry out the works himself.

He was using a gas canister blow torch to apply the new torch on felt to the flat roof area and once the roof was repaired he returned his tools to his shed. On his return he found smoke bellowing from the main roof in the property and the house beginning to be overcome with flames.

The insulation in the main roof at the abutment of the flat roof had caught fire without the knowledge of the owner. Our client used his garden hose, summoned neighbours to assist and called the local part time fire brigade to attend. The fire brigade arrived in approximately 30 minutes, but by that stage the property was beyond repair.




Naturally the owner was in total shock and understandably extremely traumatised by the incident.

Further more he wasn’t even sure if he would even be covered by the insurance, as although it was a freak accident, he had caused the fire himself while repairing the roof.


Insurance Claim Solutions Loss Assessor Helps with the Fire Damage Claim

In circumstances like these the claimants are at their most vulnerable and in desperate need of the best professional claim advice.

Luckily for the home owner he was referred to Insurance Claim Solutions by a close friend.  Insurance Claim Solutions carried out an initial survey and reported the claim to the insurers. ICS Loss Assessor met with the insurance loss adjusters and contractors on site to establish a plan of action. He then arranged for the policyholder to get an expedited interim payment to cover clothing and emergency accommodation whilst we were confirming policy cover, the scope of works and negotiated the settlement.

The damage to the property was substantial, all of the rooms had either been fire damaged, smoke damaged or subsequently water damage. The main roof was fire damaged, the chimney stacks required demolition, the external walls were fire damaged and all of the windows and doors were damaged beyond repair. The plumbing and electrics were also affected.

ICS negotiated both the building and contents claim and reached a very favourable settlement for the client. ICS has also worked very closely with the contractors to ensure the reinstatement works were carried out with the best building practices and current building regulations.

Contact Details

Insurance Claim Solutions
Golf Rd, Rush, Co. Dublin

Mobile: 086 357 1713
Phone : 01 870 9210

We are registered as Public Loss Assessors and fully regulated by the Central Bank of Ireland

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Vincent Hanley
Vincent Hanley
13:59 22 Sep 22
I would be happy to recommend Trevor Kelly (Insurance Claim Solutions) in the event you need to make a claim on your household insurance. We recently had a serious leak in our hot water pipes and Trevor’s prompt attention was the essence of professionalism. It also took the hassle and stress out of dealing with the Insurance Company’s loss adjuster and with the pursuit of our claim. Couldn’t recommend him highly enough and would be very comfortable recommending him to family and friends.
Roger Kear
Roger Kear
10:59 04 Sep 22
The level of service that I received from Trevor Kelly was second to none. This was my first major claim with an Insurer and unsure of the process. Trevor took away all that worry. He was polite, reassuring, punctual and efficient. He dealt will all the details of the claim and completely took away all the hassle. If ever there was a service that I would recommend then it has to be Trevor Kelly. If anyone has the misfortune to make an insurance claim then the first call they should make should be to Trevor Kelly.
Eimear McBride
Eimear McBride
13:13 22 Aug 22
I would highly recommend Trevor's services. He guided me through the process from beginning to end, along with providing helpful advice along the way. He was responsive, efficient, practical and empathetic throughout.
Sherin Mathew
Sherin Mathew
16:42 18 Aug 22
Excellent service.....We went through a tough time and Trevor was there to support us... Proffessional and approachable.... Highly recommending.......
sheila hayes
sheila hayes
09:16 04 Aug 22
I used Trevor's company after I had a leak under my floor, he came recommended to me from leak detectors and the same day as I made the call Craig came out to inspect the damage and he handled everything from there on. I was very anxious as my insurance company had told me they would not cover the damage as I was causing it myself by having to dig up the floor to find the leak but Craig assured me it would be sorted. I am extremely happy with the settlement and the service from Insurance Claim Solutions. I would urge anyone in this position to contact them they take all the worries away.
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