Fire Damage Claim - The owner accidentally sets fire to his home in Co. LeitrimFire Damage Claim | This particular fire damage claim concerns a retired couple living in detached bungalow in Co. Leitrim. The flat roofed extension at the rear of the property had become damaged and was allowing water to leak into the bathroom.

Our client had tried to get local builders to come and repair the damage, but was unable to get a suitable contractor. As our client had been in the building industry for over 50 years and was handy at DIY, he decided to carry out the works himself.

He was using a gas canister blow torch to apply the new torch on felt to the flat roof area and once the roof was repaired he returned his tools to his shed. On his return he found smoke bellowing from the main roof in the property and the house beginning to be overcome with flames.

The insulation in the main roof at the abutment of the flat roof had caught fire without the knowledge of the owner. Our client used his garden hose, summoned neighbours to assist and called the local part time fire brigade to attend. The fire brigade arrived in approximately 30 minutes, but by that stage the property was beyond repair.

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Naturally the owner was in total shock and understandably extremely traumatised by the incident.

Further more he wasn’t even sure if he would even be covered by the insurance, as although it was a freak accident, he had caused the fire himself while repairing the roof.

 

Insurance Claim Solutions Loss Assessor Helps with the Fire Damage Claim

In circumstances like these the claimants are at their most vulnerable and in desperate need of the best professional claim advice.

Luckily for the home owner he was referred to Insurance Claim Solutions by a close friend.  Insurance Claim Solutions carried out an initial survey and reported the claim to the insurers. ICS Loss Assessor met with the insurance loss adjusters and contractors on site to establish a plan of action. He then arranged for the policyholder to get an expedited interim payment to cover clothing and emergency accommodation whilst we were confirming policy cover, the scope of works and negotiated the settlement.

The damage to the property was substantial, all of the rooms had either been fire damaged, smoke damaged or subsequently water damage. The main roof was fire damaged, the chimney stacks required demolition, the external walls were fire damaged and all of the windows and doors were damaged beyond repair. The plumbing and electrics were also affected.

ICS negotiated both the building and contents claim and reached a very favourable settlement for the client. ICS has also worked very closely with the contractors to ensure the reinstatement works were carried out with the best building practices and current building regulations.

Contact Details

Insurance Claim Solutions
Golf Rd, Rush, Co. Dublin

Mobile: 086 357 1713
Phone : 01 870 9210

We are registered as Public Loss Assessors and fully regulated by the Central Bank of Ireland

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Hilary Jordan
Hilary Jordan
17:38 16 May 22
From my first phone conversation with Trevor I felt very confident that I had chosen the right person to help us negotiate through the minefield that is making a claim through your home insurer. Trevor's colleague Craig visited our home and was very sympathetic to our situation after a burst mains pipe. He explained everything he was doing and then dealt with the loss adjustor from our insurance company reducing our stress. We were kept informed during the entire process and even though we were dealt a bit of a curve ball, Trevor negotiated the best result for us and we can't reccomend ICS enough. It was the best decision we could make. As an add-on we would urge anybody reading this review to look at and review your home insurance and protect yourself against underinsurance. Thank you Trevor & Craig
Helen Halpin
Helen Halpin
22:44 08 Feb 22
I can’t recommend Trevor highly enough. After a house fire in Jan 2022, we had no idea what to do next. Thankfully, Trevor was recommended to us, and despite it being a bank holiday, he called to the house and provided all the reassurance we needed at a difficult time. Trevor is exceptionally professional, took care of all the paperwork, navigated through the tricky process with the Insurance company and kept us updated every step of the way. 5* service.
Jo Crawley
Jo Crawley
12:08 08 Dec 21
Great service from Insurance Claim Solutions would highly recommend. Thanks again
Oliver Mitchell
Oliver Mitchell
10:09 02 Dec 21
Trevor came in after we'd already started the claim and realised it was a much bigger issue than we'd originally thought. He stepped in seamlessly and quickly and took over everything, which made our lives far easier. He kept open communication every step of the way and ensured that the whole process went smoothly for us. Would absolutely recommend Insurance claim solutions to anyone.
Eibhlin Ni Ghabhlain
Eibhlin Ni Ghabhlain
10:37 26 Nov 21
It was such a relief to hand over all details of the insurance claim to Trevor when I had a recent mains leak in my house. He more than lived up to the recommendations I had received about his work, efficient, professional, inspiring confidence that all was being dealt with correctly. Within a remarkably short time he had dealt with all details of claim and I’m very happy with what he achieved for me in terms of a settlement. Can highly recommend him!
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