Burglary Claim | ICS Loss Assessor Helps Reconstruct Stock Records

Burglary claim and malicious damage to property - supermarket in Tallaght, DublinBurglary Claim | Very often assessing the full extend of  loss resulting from a burglary can prove too difficult for a distressed business owner, especially when the damage includes destruction or theft of the business records.

This was exactly the case with the Halal supermarket owners whose business was robbed and vandalised. The thieves stole not just the food products, but also CCTV cameras, cash registers, computer equipment. They also damaged large quantities of stock, destroyed counter tops, shelves, fridges and other equipment.

The hard drive of the computers that were stolen had contained the full product inventory and stock list, making it virtually impossible for the business owners to assess the full extend of their loss.

ICS Loss Assessor helps to assess the loss

Insurance CLaim Solutions Burglary Claim Case Study - vandalised storeThe distressed business owners contacted Insurance Claim Solutions loss assessors and asked for help with the insurance claim. ICS loss assessor carried out a full site damage survey within four hours of the call – detailing, photographing, and collecting all of the relevant information required by the insurers.

Quantifying the stock loss was not easy, as all the stock records were missing. In order to assess the value of the stolen or damaged stock, ICS loss assessor with the aid of the loss adjusters had to carry out full stock reconciliation based on stock purchase invoices and available records of product sales.

He also assessed and quantified the damage to fixtures and fittings and aided the business accountants in formulation of the Business Interruption Claim.

Business Recovery Plan and Swift Burglary Claim Payout

After assessing the full extend of the loss and preparing the documentation backing the insurance claim, ICS Loss Assessor formulated his claim management strategy and met with insurance loss adjuster.

Working closely with the client, client’s accountant, client’s product suppliers, fixtures and fitting suppliers, a workable business recovery plan was also put in place.

ICS Loss Assessor then focused on managing the claim settlement process. Following a lengthy negotiation, the clients received a full compensation for their loss. This allowed the business to survive and thrive and we are pleased to report that 1.5 years later (April 2015), our clients have fully recovered from their ordeal and continue to trade.

Contact Details

Insurance Claim Solutions
Golf Rd, Rush, Co. Dublin

Mobile: 086 357 1713
Phone : 01 870 9210

We are registered as Public Loss Assessors and fully regulated by the Central Bank of Ireland

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Hilary Jordan
Hilary Jordan
17:38 16 May 22
From my first phone conversation with Trevor I felt very confident that I had chosen the right person to help us negotiate through the minefield that is making a claim through your home insurer. Trevor's colleague Craig visited our home and was very sympathetic to our situation after a burst mains pipe. He explained everything he was doing and then dealt with the loss adjustor from our insurance company reducing our stress. We were kept informed during the entire process and even though we were dealt a bit of a curve ball, Trevor negotiated the best result for us and we can't reccomend ICS enough. It was the best decision we could make. As an add-on we would urge anybody reading this review to look at and review your home insurance and protect yourself against underinsurance. Thank you Trevor & Craig
Helen Halpin
Helen Halpin
22:44 08 Feb 22
I can’t recommend Trevor highly enough. After a house fire in Jan 2022, we had no idea what to do next. Thankfully, Trevor was recommended to us, and despite it being a bank holiday, he called to the house and provided all the reassurance we needed at a difficult time. Trevor is exceptionally professional, took care of all the paperwork, navigated through the tricky process with the Insurance company and kept us updated every step of the way. 5* service.
Jo Crawley
Jo Crawley
12:08 08 Dec 21
Great service from Insurance Claim Solutions would highly recommend. Thanks again
Oliver Mitchell
Oliver Mitchell
10:09 02 Dec 21
Trevor came in after we'd already started the claim and realised it was a much bigger issue than we'd originally thought. He stepped in seamlessly and quickly and took over everything, which made our lives far easier. He kept open communication every step of the way and ensured that the whole process went smoothly for us. Would absolutely recommend Insurance claim solutions to anyone.
Eibhlin Ni Ghabhlain
Eibhlin Ni Ghabhlain
10:37 26 Nov 21
It was such a relief to hand over all details of the insurance claim to Trevor when I had a recent mains leak in my house. He more than lived up to the recommendations I had received about his work, efficient, professional, inspiring confidence that all was being dealt with correctly. Within a remarkably short time he had dealt with all details of claim and I’m very happy with what he achieved for me in terms of a settlement. Can highly recommend him!
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